Gerry`s Used Cars Inc. / Newport, Maine

Rating: ★

Used Car Dealers, Wholesale Used Car Dealers

Address: 266 Newport Rd, Newport

Postal code: 4928

Phone: (207) 278-2205

I was bragging about how great Gerry`s Used Cars was when I first became a customer because they fixed everything that needed fixing and even bent their rules by giving me a loaner for the night when my truck had to stay there.... HOWEVER, I just had to deal with them again and their customer service SUCKS! If you must deal with them, try to deal with any office other than Corinna. If you MUST deal with Corinna do no... view moret deal with Cheryl, she is an ignorant and rude person who has absolutely no customer service skills or morals/values, the way she talks obviously speaks volumes about the type of person she is. Just very low class and ignorant, rude, not very bright and basically just the bottom of the barrel. Try to deal with ANYONE but her, but I actually suggest you go some where else completely. I will be taking my business else where as soon as this truck is paid off. Just a total and absolute ZERO for this business.

DavidArthur / 5/19/2013

This is probably the worst car dealership I have ever dealt with. I purchased an SUV from them, and after less than 4 days of having it, I got a call from their office telling me I had to return the vehicle and get a different one. The SUV they sold me had been repossessed, but they sold it to me before the legal amount of time to give the original owner to pay off the balance. The original owner was able to get t... view morehe money together and came looking for their SUV, but I had already bought it. In other words, they sold me an illegal vehicle. Well, they were good enough to cover their tracks by putting me in what I thought was a reasonable alternative. Shortly after having the alternative SUV, I took it to a local garage that I trust. They told me that they should have never let me drive off the lot. The tires wouldn`t pass inspection, there was no emergency break, the transmission was only held together by 3 or 4 bolts, needed a new oil pan, and the two front tie rods needed to be replaced. They were willing to do the work on the oil pan, but told me that they would not cover anything else on the list, after I had already purchased the extended warranty, for about $1200. I scheduled the work to be done on the oil pan for the following week. 3 days later I lost control in a snow shower, slid down a hill, and hit a tree. My family is lucky to have their lives, and after explaining that I felt I wouldn`t have had the accident if they had put inspect-able tires on it, they were still unwilling to put adequate tires on the vehicle. I am now considering legal action against this horrible business, and I have contacted state police regarding their inspection licenses. I warn anyone who is considering a vehicle from Gerry`s Used Cars, to avoid them at all costs! They take advantage of people in difficult situations, that need a vehicle. They aren`t worth one second of the stress you have to go through, after purchasing a lemon from their dealership.

BurntCust / 3/9/2012

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