Golling Chrysler Dodge Jeep Ram / Union Lake, Michigan

Rating: ★★

New Car Dealers, Used Car Dealers, Automobile Leasing

Address: 2405 South Telegraph Road, Union-Lake

Postal code: 48302

Phone: (248) 237-4092

Quality service with the reliability of the Safelite Advantage

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Reviews:

Excellent

Great service,great people

review654321 / 9/19/2011

Dishonest and Unprofessional Dealer

We turned in two lease cars one month before the lease expired and chose to lease two new cars. Golling verbally told us numerous times they would take care of the final lease payments on the old vehicles (one payment on each car for about $230) as part of the deal. One month later we receive a past due notice for the old lease payments. We called Golling thinking this fell through the cracks, but instead sales a... view morend management now claim "We never agreed to make the final lease payments", even though the initial paperwork indicated they would do so (they now claim that paperwork was wrong and/or lost). I`m told everyone in management is "unavailable" to help me. Even though we left our numbers and asked for management to call us, the calls never came. This is how they deal with a problem -- they ignore and stonewall you. The only reason we traded the cars in one month early was because Golling agreed to make our final lease payments. Why would we otherwise pick up a new lease and still make a payment on cars we turned in? Now we are stuck with a remaining lease payment on two cars that we turned in over a month ago -- and a past due payment on our credit. Don`t do business with Golling. They`ll say anything to make the sale, and after you sign they won`t live up to their word. They are crooks and liars.

kvinll / 7/23/2010

Very poor service

Several times I`ve taken my car to this place and I have never left with not having to go back because they messed something up or forgot to complete the job. The last time I was there, they held my car over the weekend which ended up costing me an extra 75 bucks for the rental car. Last time I go there again and I would recommend not getting your car serviced here for anything.

JeepOwner / 3/25/2010

Big liars

If you are looking for people who are honest and have integrity do not attend this Dealership. They have a saleman by the name of Francis that told me I was approved for a car at a certain rate. This salesman not only had me change my insurance policy over to the new car, but also had me contact my current financing company to give him permission to pay the car off. Fast forward 3 days later this same salesman cal... view moreled me only to tell me a few hours before I was suppose to pick up the car to tell me that my credit score rating was not approved at the rate he told me 3 days prior and that my car note was going to be higher. Both his direct manager and genral manager backed him up with this policy and the general manager told me that he did not want to lose $700 dollars over a three year period. The funny thing about this story is if he told me the rate in the beginning I probably would have still bought the car. But the bait and switch deal does not work on everyone, I am just not that desperate!!!!!!!!

crimthablk / 5/24/2008