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Betten Imports / Rockford, Michigan

Rating: ★
New Car Dealers, Used Car Dealers
Address: 5901 28th St SE, Rockford
Postal code: 49546
Phone: (616) 301-2100

Where Relationships Grow.

Betten Imports is an automobile dealership located in Grand Rapids, Mich. Its inventory of new and old vehicles includes trucks, cars, sports utility vehicles, minivans and vans. The dealership offers a full range of new and old Mercedes-Benz, Volkswagen and Volvo models. Betten Imports offers a variety of new Mercedes-Benz models, such as C-Class, E-Class, S-Class and CLK-Class. Betten Imports has various departments, including auto repairs and finance. It also stocks a wide range of pre-owned vehicles. The dealership offers genuine automobile parts and provides collision repair services to its clients. Its body shop offers a variety of services, such as vehicle modification, denting and painting. The dealership also provides a variety of finance options through various vendors.

Categories:
New Car Dealers, Used Car Dealers
Services/Product offered:
Betten Imports offers a full range of new and used? Mercedes-Benz, Volkswagen, and Volvo vehicles. The dealership provides? vehicle service, parts, and certified pre-owned services. Using a?  Live Market Pricing approach, we are constantly searching over 20,000 websites ensuring the customers receive the best deal available, at any time.
Open hours:
Mon 9:00 am - 8:00 pmTue 9:00 am - 6:00 pmWed 9:00 am - 8:00 pmThu - Fri 9:00 am - 6:00 pmSat 10:00 am - 4:00 pmSun Closed
Brands:
Mercedes-Benz, Volkswagen, Volvo
Amenities:
Betten Imports offers free coffee and cookies in our customer lounge, along with free internet access and smiling faces.
Languages:
English, Spanish

Reviews:

they copy and paste carfax rep...
they copy and paste carfax reports, i purchased a car with a clean carfax and ended up with a flood damaged car from mississippi ,they wouldnt show me original carfax they gave me. buyer beware
brucetennantt / 9/2/2012

Disrespectful and Manipulative Sales
Terrible dealership and sales staff! They will lie and waste your time with false promises and incompetence. I`m very surprised that a dealership that sells high end vehicles can get by with a completely ignorant and deceitful sales staff.
USsoldier / 9/26/2011

Something is very wrong here
These people have no real idea about how to respect a prospective buyer`s intent or time. My intent was to simply test drive a Jetta, but I was given the run around for 20 minutes by a sales person and a manager who obviously didn`t care about my reason for being there. They wasted my time by talking about things I already knew, and even after I revealed my knowledge of the vehicle I wanted, they continue to tell m... view moree things that were useless, and lead me around looking at cars of no interest to me that they obviously wanted me to buy. That`s the point: THEY wanted me to buy a car of THEIR choosing, which had nothing to do with what I wanted. They gave me information that was useless. They played idiotic games that were so transparent that I could hardly keep a straight face talking with them. If I had stayed any longer that the 20 minutes I was their entertaining their insanities, I would have gone mad! I left and gave my business to another dealership. If you must, for some reason, buy a car from this dealership, beware and question anything they do that makes you wonder or at all uncomfortable. Trust your instincts if they tell you something is not quite right with these people.
Salinger4u / 11/15/2009

Disrespectful and Manipulative Sales
My wife and I went in to test drive a Jetta, but got the run around from the salesman who talked nonsense, wearing disheveled and stained clothing, behaved strangely, played weird games with us, made us wait, took us around the lot aimlessly, left us alone, forgot about us, then didn`t have a test drive model. We told him we were just there for a test drive and were serious about the Jetta. Told us he had to talk t... view moreo the Manager and would be right back, came back, didn`t have a clue, wanted us the meet the Manager and talke about the car. Finally, after about 20 minutes of that bull, we said no, and told him to just forget about the test drive and that we would do it some other time. He continued to talk nonsense that was disconnected from our purpose. It was very strange. Then I found out that this dealership has many bad reviews like ours, and we thought we should add our review to help others stay away from this bizarroworld of a dealership. (insert Twilight Zone theme song here) We went down the street and had the best experience at the Subaru dealership with Jim and Scott and decided to buy from them instead. Jared.
Jared Salinger / 11/14/2009

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