Avis Ford / Redford, Michigan

Rating: ★★

24 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 29200 Telegraph Rd, Redford

Postal code: 48034

Phone: (248) 355-7500

Your Vehicle deserves the Very Best!

Serving Berrien County for 40 years. Heavy Collision Specialists. Environmentally Friendly Waterborne Paint Finish. Expert Color Matching. Frame and Unibody Repairs. Brakes, Supension, 4 Wheel Computerized Alignment.

Categories:

New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Automobile Accessories, New Truck Dealers, Automobile Leasing, Auto Repair & Service

Payment:

master card, visa, discover, cash, check, debit

Neighborhoods:

Southfield

Open hours:

Sales & Showroom Monday: 9AM- 9PM Tuesday: 9AM- 6PM Wednesday: 9AM- 6PM Thursday: 9AM- 9PM Friday: 9AM- 6PM Saturday: 10AM- 3PM Service Monday - Friday 7:30AM- 6PM Quick Lane Monday- Friday 7:30AM- 6PM Saturday: 10AM- 3PM

Brands:

Ford, Lincoln, Mercury

Extra phones:

(248) 355-7509(248) 327-0409

Languages:

English

Reviews:

***Do not trust AVIS with your business***, the service department uses fraud to overcharge customers. In my experience with them, they made two attempts to push completely unnecessary costs into a simple repair scenario. Charges for services required: $461. Attempted charges for completely unnecessary services: Add an extra $106 (Duplicated diagnosis fee) and an extra $400 (Falsely stated that the tread depths for m... view morey tires were in red zone and replacement was needed). My 2010 Mercury Milan broke down on 11/23/2012. While driving, the engine was cutting off, then after slowing to a stop, the car tugged against itself without pushing the gas pedal. This happened a couple times while driving past Avis, and was accompanied by the transmission and maintenance lights turning on. The morning after I dropped off the vehicle, I received a call saying that they would charge one diagnosis fee to determine why the engine cut out, and ANOTHER diagnosis fee to determine why the engine light was on. My write up clearly stated that the engine light turned on at the same time the engine problem was occurring. Obviously, they are related to the same diagnosis, so only ONE fee should be charged. Secondly, they said they measured my tread depths and that all 4 tires needed replacement. I just had my check up one week ago at Midas, and all of my tread depths measured GREEN. I called them back and demanded only one diagnostic fee, and that they recheck their tread measurements. Mysteriously, the tread measurements were all within an acceptable range the second time around. It pains me that dishonorable places like this exist, but I hope this has guided you away. Spread the word to promote and reward honest businesses.

SahmLitkouhi / 2/4/2013

I bought my first new car from...

I bought my first new car from Avis last week. I was kind of apprehensive about my first lease but after I talked to Frank C. the first time, he gave me a number of options and time to mull the vehicle choice over. I landed on a new Focus and it is a thing of beauty. I didn`t realize until I was sitting down with finance that I qualified for a Ford incentive because I`m a recent college grad and then I got another re... view morebate for the Focus. That extra bit of money really helped with the overall price. I never felt pushed one way or another on a specific car or lease vs. buy. All the paperwork was explained to me, even the more ordinary things that I was unfamiliar with. My experience actually at the dealership was good and my car is great. On a street full of dealerships, I`d definitely recommend Avis Ford for anyone in the market.

FireUpChips / 9/6/2012

Would never go back there!!!!

My 2001 Ford Escape was running pretty rough, I took it to Avis Ford for repair. They diagnosed it as needing #5 spark plug, coil, throttle body cleaning and 2 of the 3 catalytic converters on the car for a total of $2400. I couldn`t believe that at 63k miles on the odometer that it could need that kind of repair so I paid the $90 diagnostic fee and picked up the car. After doing some research and talking to a manufa... view morecturer of converters who also questioned this diagnosis, I called a few independent shops and the Walled Lake Tuffy dealer gave me the best quote on replacements. I dropped off the car and an hour later the owner called me to tell me that it did not need any converters as the Ford dealer told me. He said that the throttle body needed cleaning, 1 spark plug, 1 coil pack, a muffler clamp and hanger and some injector cleaning would do the job. I LEFT THERE SAVING OVER $2000.00 DOLLARS! The car now runs like new! It is rare today to find a quality and honest repair shop like this, and when I called later to thank him for a great job, his reply was that he was only the order taker and that his tech was owed the credit. I find myself fortunate to have found this shop and have been telling all my friends about him. It turns out that several of them already know him and all say the same thing. Extremely disappointed with this Ford Dealer, would never go back or do any kind of business with them, I am also shopping for a new car for my wife and recently test drove Ford`s new MKS and was considering leasing or purchasing it, but now have crossed it off my list. Larry

roadkinglarry / 5/23/2009