Keena`s Inc / Grosse Pointe, Michigan
We take the ambiguity out of insurance collision claims processing, You leave our establishment educated!
I?ˆ™ve been in the collision business since 1984 servicing all aspects of collision insurance claims processing. We pride ourselves in doing high quality repairs and when an insurer tries to push Chinese parts and cheap processes we stick up for you and let you know exactly in laymen terms what is happening with your claim and the repair process to your vehicle. Do you think you will get that at one of the insurance companies ?ˆ?preferred or direct repair shops (DRP)?ˆ?. Direct repair means ?ˆ?the shop is directed by the insurance company to repair your vehicle to the terms and conditions set forth by the insurance company in return for the insurance company steering work their way! WOW all they are is insurance claims clearing houses. where do you think you stand in a DRP relationship. There are 3 entities in the claims repair process, the repair shop, insurance company and the customer and there is a pecking order. With DRP?ˆ™s the insurer with all the money puts themselves in the No.1 position and the shop takes the No.2 position and all that?ˆ™s left is No.3 for you. We flip the insurer to No.3 and you to No.1 where you belong. We are educated in the insurance adjusting law and we will rep your claim for you for free. We get what you legally what have coming from the insurance company for free.