Saginaw Auto Recyclers / Gilford, Michigan

Rating: ★★★

Auto Repair & Service, Automobile Parts & Supplies, Recycling Centers

Address: 3245 Hack Rd, Gilford

Postal code: 48601

Phone: (989) 755-2277

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

Car Parts

The best, and by far the cheapest salvage yard around. They sure know how to run a respectable business, I will never go to another salvage yard again. Great people!!

Nater12 / 3/25/2010

Worst service I`ve ever received

I called Saginaw Auto Recyclers to see if they had a headlamp and bezel grille for my car. After calling numerous places trying to find parts for a 22 year old vehicle with no success, I was relieved when the man on the phone said he had both parts. After making sure I had the time to drive down that day (It was an hour drive away) I called back and asked them if they could remove the parts from the salvaged car and ... view morehave them ready for me to pick up. I was told "No, you have to pay before we get them." Fair enough, I can understand they have probably had people who call and ask for parts that don`t show. After an hour trip down state, I spoke with the man I had on the phone about picking up the two parts. He said it would be a few minutes before one of his men could get the parts and I waited patiently in the lobby. Forty-five minutes later his worker came in and told him that both the parts were gone on all three vehicles they had. He then informed me by simply stating "We don`t have those parts." I replied with a simple "Alright, thank you," and left distraught not looking forward to the hour drive ahead of me only to return home empty-handed. I am very dissatisfied with their service, procedures, and complete lack of professionalism. If you want to run a business, that is definitely no way to do so. Catering to your customers needs is a good business practice, perhaps they need to verify they have parts before they say they do and be willing to pull them if the client has a long drive and limited time. I am not very pleased they wasted my entire afternoon and don`t show any sign of sympathy. Bottom line: I would NEVER RECOMMEND THIS BUSINESS to another person for their complete lack of service, wits, and professionalism.

mklacking / 2/17/2010