Cal`s Auto Tech / Ferndale, Michigan

Rating: ★★★

1 years in Business

Auto Repair & Service, Towing

Address: 20819 Schoenherr Rd, Ferndale

Postal code: 48089

Phone: (586) 447-3001

We? won`t? DODGE? your? best? offer!?

? Alma Chrysler Jeep Dodge Ram is a new and used car dealership in Alma MI with an award winning sales staff and service department. Specializing in Chrysler, Jeep, Dodge and Ram brands.

Categories:

Auto Repair & Service, Towing

Neighborhoods:

Warren

Open hours:

No info

Reviews:

I had my truck towed to Cal`s ...

I had my truck towed to Cal`s Auto Tech, between 1-2:30 PM on Friday, February 10, 2012. On February 3, Saturday around 1:30 PM, a rep from Cal`s Auto called to tell me that the transmission needed to be repaired. I called the shop Monday February 13 between 12-1:130 PM to tell them that I would be bringing a deposit on Friday, February 10. I took them $500 on February 10 , Invoice #13159, as a deposit. I was told th... view moreem the car would be ready on Thursday, or Friday of the following week. I called on Thursday between 11-12:30 PM, I was told it would be ready on Saturday.Today is Saturday, February 18, 4:17 PM. I arrived at Cal`s Auto at 2:46 PM. I called before I left to walk to the repair shop and they said it would be ready. I paid $800, cash, Invoice #13159. After sitting in the waiting room until 3:42:PM, I was told that the mechanic was taking it out to test it. A few minutes later, I was handing the cell phone by the person at the front desk, and I was told that I could not take the car because it needs a "spindel." Without it I could not tell what gear the truck is in.I am not pleased. I have paid the full balance and I have no car. I was told by "Cal" that I had to wait until Monday. This was not the set date of delivery, and I would not have paid a repair shop in cash, if I was not going to get a truck as promised. This is not acceptable. That type of issue with a part is something that a CERTIFIED MECHANIC AND REPAIR SHOP WOULD KNOW IMMEDIATELY!

LWhite2012 / 2/19/2012

Customer Savy

my car broke down on I94 off of eight mile so i called my manager and he recommended me to Cals and i was skepticle at first but i was promptly serviced and the price was pretty good but i think that the customer service was my favorite part of the experience. I wish you all the best and hope it`s a great year for you ~satisfied customer

thomasjlaws / 1/26/2011