Northern Repair INC / Eastpointe, Michigan

Rating: ★★★

Auto Repair & Service, Auto Oil & Lube, Truck Service & Repair

Address: 27201 Woodward Ave, Eastpointe

Postal code: 48072

Phone: (248) 548-9666

E-mail: managernorthernautorepairs@yahoo.com

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

I brought my car to northern t...

I brought my car to northern to get a radiator replaced on thurs sept. 28th. They keept my car till monday the 1rst. When I returned to pick my car up, after paying 1100.00 for the repairs and the inconvience of not having my car for four days, I pull off their lot and my blinkers and brake lights cut off. I pulled back in and after another half hour they gave me my car back. this time they went out after I got home.... view more they were closed. So i brought it back the next morning after almost being hit several times. I get there and the guy at the front desk greeted me with what is it now .This is their customer service after receiving my payment. I wait another hour only to have the owner come take me to my car to exsplain how they did not cause the damage to my lights. I have never had a problem with my lights, while trying to lie to me he was exsplaining on the wrong side of the car, their mechanic corrected him. By this time I was highly upset, I asked the owner if he would stop trying to robb me and just fix the problem they caused. Then the owners wife comes out and completely disrespects me and says take your car and leave. I could not beleive these people have been in business for 40 years. I reminded them that if I drive off in a car with no brake lights and I get in an accident they will be held liable and they would have much more to worry about than the cost of repairing what THEY damaged. The owner seemed to be racist as he demanded my respect as he disrespected me. After calling my lawyer, and a few choice words the head mechanic promised me he would find the problem and fix it. After waiting another four hours they discoverd that my wires got smashed when they put my front end back together. The owner tried to lie, I dont no if it was because I m a woman or because I m an African American but people should know that they only have good service for their family and friends. they are liars and crooks. DONT TAKE YOUR CAR THERE IS LIKE PLAYING RUSSIAN RULLETTE!!!! |Edit|Delete

kafifranklin / 10/9/2012

OK... First time there. The o...

OK... First time there. The owner`s wife introduces herself and shakes my hand. She introduces me to Dave - the man who organizes the repair assignments. They ask if this is the first time I`ve been there. I say "yes." Out comes a "welcome packet" of information I can use for future repairs and information. I was treated like I was joining a country club and they were happy to see me. Best ... view moreof all... the work got done... correctly, and BEFORE they promised! I have full confidence in them and will take my other business to them when I need repair work done.

benedrrb / 7/30/2011

good, honest service

I feel this business owner gives an honest estimate of what needs to be done, and does a good job doing it.

1denise / 1/15/2008