Prestige Imports West Michigan / East Grand Rapids, Michigan

Rating: ★★★★

27 years in Business

Auto Repair & Service, Used Car Dealers, Automobile Parts & Supplies

Address: 2919 29th St SE, East-Grand-Rapids

Postal code: 49512

Phone: (616) 288-2531

Used Car Dealers, Auto Repair & Service, Auto Body Parts, Brake Repair, Forklifts & Trucks-Repair, Auto Transmission, Automobile Body Repairing & Painting, Auto Oil & Lube, Automobile Accessories, Mufflers & Exhaust Systems, Clutches, Truck Service & Repair, Radiators Automotive Sales & Service, Automobile Parts & Supplies

master card, visa, amex, discover

Electronic Fuel Injection

M-F 8am-5pm

Bosch

Skip it! Tim`s a great mechanic, but the rest of the organization is not solid. I had 2 bad experiences there and won`t ever go back. Too bad Tim doesn`t work at a better shop.

Normy3 / 9/7/2012

I just wanted to take a moment to share that I have visited Prestige on several occasions. Each time I experienced professionalism, a clean working environment and left knowing that the best compliment I could give is that I would recommend Prestige to family and friends. So give them an opportunity and you will find the same reassurance to utilized their services and possibly buy a vehicle from a trusted business... view more who does what they say and do the extra to exceed your expectation.

riches3sons / 6/9/2012

I have gone to Prestige for many years (sales and service) and have consistently been pleased with the professionalism and serivce I have received. The pricing on the cars I have purchased and the service I have received was always very fair; I know Joe & Co. have saved me money on more than one occasion in the past. They have a committed and loyal customer in me.

sluj12 / 2/18/2012

Prestige Imports is a first class business that takes customer service to a whole new level. Any time I am in there for service they make sure things are done right and I am fully aware of what was done on my car and what may be needed in the near future. I also bought a truck from them recently, and Phil was very thorough while looking for it. He actually walked away from some because of previous damage or unkn... view moreown problems. Thanks - I will be back!!

EricM08 / 2/16/2012

Prestige is a very kind, friendly, and professional place to take your vehicle to get serviced. My husband and I have purchased all of our vehicles from there and had them serviced. We`ve never had a problem with employees being rude or disrespectful. They are always smiling and willing to help us out. Plus, I can`t mention the number of times they`ve saved us money on repairs by getting the work done early, or f... view moreinding parts that work great but are not from the manufacturer. I`ve also witnessed, on numerous occasions, employees staying late to get a vehicle fixed for someone who was in a pinch. It`s rare to find someone who cares enough about their customers to stay late or come in on a weekend. Prestige is the real deal and the full package!

jlm913 / 2/16/2012

Respect, Attentiveness, and Fair, Quality Service I have been a customer of Prestige Imports & Service Department for the past 10 years. For the first time in my car-owning life, I discovered a service dealership that treats me, as a woman, as if I have a brain: Accurate service records are maintained and repairs are thoroughly explained to me. These explanations have helped me learn more about my vehicle. ... view moreRepairs and services are done in a timely and efficient manner. The service coordinator, as well as the dealership owner have demonstrated honesty and integrity in all business-repair transactions. Prestige Imports is highly invested in assuring my safety and satisfaction as a driver and a customer. They go above and beyond to meet my customer needs

KayeTJ / 2/2/2012

Thank goodness someone recommended Prestige to me years ago. I have trusted Prestige to service every vehicle I`ve owned since then-from Volvo to Audi to Infiniti. I would not go anywhere else because of the honesty, integrity, reliability and genuine kindness. As a professional, single woman who travels the globe, I am accustomed to a variety of communication styles, and at Prestige, every person I`ve met there unfa... view moreilingly acts with respect, my questions are never minimized, and the personal touch they give sets the bar high for people in all service industries. I`ve recommended several friends as well, for service or to buy a car, and everyone just loves the `Prestige experience`!

nicksterson / 1/28/2012

For 9 years, I have been taking my Mazda to Prestige Auto Imports for service. I was impressed with Prestige right away because of their professionalism and because they did not try to pressure me into any type of unnecessary "tune-ups" or service program. They charge more for oil changes than a chain-style oil change place, but that`s because they pay a good wage to their mechanics for their extensive exp... view moreerience and high-quality workmanship. No one at Prestige would ever take advantage of my lack of technical knowledge or the fact that I`m a woman. Prestige treats their customers with respect and I will remain a loyal customer.

stargrrl78 / 1/28/2012

My car was in the shop for over 1 month and it took them 15 hrs. of labor to figure out my engine was bad. Well $1000 later and the fact that they were not even comfortable installing a new engine makes me wish this happens to noone else. I took my car out of there to get fixed, add that one up. How could I refer this to anyone? Worst experience across the board.

lotushead / 4/26/2011

Took my car to them for an inspection and service estimate. Was charged $100 for the 30 minutes it took them to look at my car and then quoted the "female" rate to service it -- which was more than double what all other local service specialists were quoting. Will NEVER go back!

chamlk2 / 4/24/2010

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