Gillette`s Interstate RV Inc / Dewitt, Michigan

Rating: ★★★

Auto Repair & Service, Recreational Vehicles & Campers-Repair & Service, Recreational Vehicles & Campers

Address: 7210 E M 78, Dewitt

Postal code: 48823

Phone: (517) 339-8271

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Your Pickford NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Reviews:

Extremely upset

We found this dealership online. Called in and asked for a quote, when we spoke again they upped the quote by at least $3,000. we should have known then not to do business with them. Spoke with saleswoman who seems fairly new to the business. To quote our trade in, she went down a checklist and asked what our trailer had, and I answered. She asked if there was water damage, and I told her no. She never asked about u... view morepholstery either. We were quoted a price, and drive 1,400 miles to the dealership. When we got there, they dropped the trade in price by $13,000! We hooked back up and left. We lost a $500 deposit, and travel spending for nothing. Terrible terrible way to do business. Shame on them.

ajcj22 / 9/29/2013

I could not be happier with my Gillette?ˆ™s Interstate RV experience! I researched pricing across the nation and the bottom line is that no one comes close to Gillette?ˆ™s pricing. Period. Everyone was a pleasure to work with, knowledgeable, and responsive. This was especially important for me as I am a first-time buyer. They walked through every aspect of my new travel trailer to make sure I was comfortable with ... view moreall its features. I never felt rushed, and really appreciate the practical tips and advice. Traveling from out of state required significant service related to my hitch installation and vehicle wiring. Gillette?ˆ™s was able to provide everything I needed and I was back on the road ASAP. I traveled over 2,000 miles round trip from Maine to make my purchase and would do it again in a heartbeat. I highly recommend Gillette?ˆ™s Interstate RV! They got me what I wanted at the price I didn`t think I could get away with! One happy camper here!

Short-Shorts-Guy / 6/4/2013

GREAT SALES - SERVICE BAD

Went on a whim and found just the right RV. Salesperson was excellent and they really worked with us on that part. Found a LOT wrong with this unit right off the bat, which was the manufacturer`s fault, not Gillettes (will never buy a Forest River product again), but we waited a month to get the darned thing home. Kept having issues and spent basically most of 2011 taking it back and forth to Gillettes probably mo... view morere than 10 times) with it never being quite right. Finally called Forest River personally and they put us in touch with another dealer, who fixed the unit right up in no time, revealing that the problems stemmed from incorrect repair before. Service was really bad, because the things that were wrong, were simple fixes that Gillette did no seem to be able to figure out, maybe because they have such a turnover that no one knows what to do. I would recommend purchasing there, but definitely not servicing.

voicing / 2/16/2012

Had a Great Experience!!!

Looking for a new camper I went to a lot of dealerships. Some friendly, some not so friendly. I must say the people at Gillette`s really took care of me. The salesman was very helpful and not pushy. They walked me through the new RV, made sure I knew how to use it on my first trip and gave me a deal on the extra goodies I wanted. My experience was positive with the service after the sale too. I called with a cou... view moreple minor issues. One they helped me fix over the phone and the other one was taken care of when I brought the camper into their Service Department. I am very happy with my experience.

Inda / 6/27/2011

FUN BUYING EXPERIENCE

WE WENT TO GILLETTE`S TO LOOK AROUND FOR AN RV AND WE FOUND THE ONE OF OUR DREAMS! THEY HAD A TON OF INVENTORY TO LOOK AT AND THE SALES PERSON WAS GREAT! WHEN WE WENT TO PICK UP OUR NEW ONE THE PROCESS WENT SMOOTH AND THEY WERE VERY PATIENT AND DETAILED WITH US, TEACHING US HOW TO USE IT PROPERLY. WE WILL HIGHLY RECOMMEND THIS DEALER! BILL

camping family / 6/27/2011

Wonderful.... until I took possession.

Two months after taking delivery of an ORDERED RV, I am STILL awaiting delivery of damaged parts that were overlooked during the `prep` process. Apologies, promises and delivery expectations have all continued... but no parts have been received. I simply desire what I ordered,...a NEW RV, accompanied by satisfactory service and support. See `Orphan Viewfinder` on Facebook to view damage.

XYZfinder / 1/26/2011