Crippen Buick-GMC-Mazda-Volvo / Charlotte, Michigan

Rating: ★★★★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 8300 W Saginaw Hwy, Charlotte

Postal code: 48917

Phone: (866) 595-6470

E-mail: sales@crippencars.com

35 Years of Honesty and Integrity

Service Hours: Mon 7:00-8:00pm Tu-Fri 7:00-6:00pm

Categories:

New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Tire Dealers, Auto Body Parts, Automobile Parts & Supplies

Payment:

all major credit cards

Services/Product offered:

Sales: New & Used-Leasing-Service-Body Shop-Parts

Open hours:

Mon 8:30 am - 8:30 pmTue - Wed 8:30 am - 6:00 pmThu 8:30 am - 8:30 pmFri 8:30 am - 6:00 pmSat 9:00 am - 4:00 pmSun Closed

Brands:

BUICKGMCPONTIACMAZDAVOLVO

Amenities:

GM Certified Used Vehicles,Pontiac Authorized Service Provider

Reviews:

When looking for a new vehicle my husband and I stopped into Crippen. Scott Kemp pleasantly greeted us. He listened to my needs for a vehicle, and then went to work to find me the perfect one. I wanted an Encore, a new Buick vehicle. Scott searched out the exact Encore with what I needed. He did this timely and always making me feel that I was the only customer he had to work with. (Which I know is far from th... view moree truth) Scott followed up immediately and with helpful outcomes each time. My husband and I are both driving new Buick?ˆ™s now, he an Enclave and myself the Encore. We would never buy from another dealer and always with Scott. Service and the buying process are above and beyond what you find elsewhere. And if I can mention, I love my Encore!! It is the luxury and quality of Buick, a zippy fun crossover, and a great price! Thank you Scott Kemp and Crippen for making it fun to buy and drive!!

MrsShariB / 4/11/2013

Lockwood78 / 12/17/2012

Fellow Consumers

My family and I have been dealing with Crippen Auto Mall for years. Whether it be the purchase of a new car or routine service, we can vouch for their motto of ""Honesty and Integrity Are Everything."" They have never fixed something on our cars that didn`t need fixing. When we bought our RX-8, Mr. Crippen personally shook our hands, congratulated us, and promised his staff would take good care of us. He wasn`t ... view morekidding. All of his people have been great!!

shirley ann / 12/11/2010

mazda

I want to share what a positive experience I had while purchasing my Mazda 6. Dick Freeland was professional, not pushy, and a personable salesman. I`ve had my car for about 3 months and have not experienced any problems. It`s a nice smooth ride with great gas mileage. Very sharp looking too.

Rochellem / 11/18/2010

A dealership you can trust

Finally, a service department that doesn`t have me questionning my decision to have my car worked on by a delearship. It`s very comforting as a woman to know that I can trust the mechanic to not try to sell me something I didn`t need - just an honests, safety-minded opinion. I truly appreciate the guys that work on my car, and have referred many of my friends. I have confidence, and I`m happy to say that I take my... view more car to Crippen for service.

Barbara Paulins / 11/15/2010

Excellent purchase experience

Really enjoyed purchasing my new Mazda 6 at Crippen. Sales staff (esp. Al Bozzo) was very helpful, polite, and considerate during the entire process. We felt very comfortable and were never pressured at all. Everyone was very respectful and thoughtful about our needs. The final touch was allowing me to actually drive my new car out of the large glass showroom stall. That was great! Thanks to everyone.

PCTobey / 11/12/2010

Great Experience

I recently moved back to Michigan from Florida and about a month after I had moved back I was on my way to lunch and was in an accident in with my Impala. What a horrible day, luckily I was able to get my car towed to Crippen which was very close to my retirement home. I thought my new Impala was done for. Matt and the guys in the body shop did an excellent job of calming me down, not only did they help me with the i... view morensurance call they assisted me in getting my rental car, called me regularly with updates and got my car back to me in less time than promised looking brand new! I will now be taking all my business to Crippen. Thank you again for all your help!

PMcLeod / 11/11/2010

Purchasing Parts Made Easy

Purchasing parts for our vehicles can sometimes be `interesting` to say the least. Especailly, when you order online.
However, we purchased some parts for our Mazda with Alfredo Serna once and have not stopped. When we need a part, I call Alfredo. He is knowledgeable and professional. As the customer, he puts us first. Which is why everytime we need a part for our car or a car my husband is working on, I call Alfr... view moreedo first. I know not many people can say that about their dealership experience.
We use Crippen Auto Mall and highly recommend it.

Aimee8 / 11/11/2010

Great Experience

Walked into Crippen Auto Sales a couple of weeks ago pretty much by chance after leaving another competing dealership down the street. I left Crippen after purchasing my new 2011 Buick Lacrosse. The salesman, Kyle, was extremely helpful, informative, and knowledgeable. He not only showed me what was available, but explained all the options. When I left with my new car, he helped me set up my Bluetooth OnStar, and oth... view moreer features. I was very impressed.
Larry Webb

Larryw133 / 11/11/2010