Rating: ★★★
25 years in Business
Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting
Address: 5900 Highland Rd, Bloomfield-Village
Postal code: 48327
Phone: (248) 674-4781
Make The Choice
At Suburban Ford, we offer? new Ford cars in Waterford, along with? used cars, trucks and SUVs? by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Waterford. For years, our financial staff at Suburban Ford has offered expert advice for those seeking a greatFord car loan or lease. Our service doesn`t stop there. Waterford customers can come in and take advantage of our knowledgeable? Ford car repair? technicians and a fully-stocked inventory of? Ford car parts
Categories:
Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Accessories
Payment:
debit, discover, amex, insurance, visa, master card, check
Services/Product offered:
Ford Authorized Sales & Service, Ford Authorized Automobile Repairing & Service, Factory Trained and Certified Technicians, Ford Authorized Parts & Supplies, Manufacturer Backed, Factory Trained
Neighborhoods:
Waterford
Open hours:
Mon 8:30 am - 9:00 pmTue - Wed 8:30 am - 6:00 pmThu 8:30 am - 9:00 pmFri 8:30 am - 6:00 pmSat 10:00 am - 5:00 pm
Brands:
Ford, Lincoln, Mercury
Languages:
English
Reviews:
We bought a 2010 Ford Expediti...
We bought a 2010 Ford Expedition about 3 months ago. After we bought it, we found that it had horrible road noise on the driver`s side. We took it into Suburban Ford for another issue (A/C compressor) and asked them to take a look at the road noise issue while it was there. Before we even left the service person asked if it had been in an accident, based on the bolts in the driver?ˆ™s door and the trim along the bottom... view more. We told him no, that when we bought it the salesman assured us that it was clean, had never been in an accident, and had pulled a clean CarFax for us.
When we arrived to pick up the car a week later, the service person told us that the reason for the road noise is that the door was out of alignment. He told us that the car actually had been in an accident at 4000 miles. The reason the service person knew this is because the ACCIDENT REPAIRS WERE DONE AT SUBURBAN FORD. This information was in their computer the entire time. It was over $4K in damage to the entire left side of the vehicle and was paid for by the insurance company.
If you must do business with them, I`d suggest at least staying away from Rob Fernandez in used car sales. He had the information at his disposal in his computer and chose not to disclose it to us, due to our making it clear to him that we would not purchase a car that had been in an accident. Also, if you?ˆ™re looking for customer service, this is not the place to go. I?ˆ™m still waiting for a call back from the manager of the used car department 2 weeks later.
Lmhock1 / 4/4/2012
Outstanding dealership. From t...
Outstanding dealership. From the porters up to the management they are a class act that stands atop most dealers in Michigan. Have used them for service and body work and they stand behind there work and are a pleasure to deal with...
steven_55 / 3/10/2012
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