Wood`s Okemos Marathon / Bath, Michigan

Rating: ★★★

29 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Towing

Address: 2104 Hamilton Rd, Bath

Postal code: 48864

Phone: (517) 349-0730

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

Auto Repair & Service, Towing, Gas Stations, Car Wash, Tire Dealers, Automobile Parts & Supplies, Brake Repair, Mufflers & Exhaust Systems

Payment:

amex, discover, master card, visa

Services/Product offered:

Alternators, Batteries, Belts & Hoses, Alternators, Batteries, Belts & Hoses, Break Systems, Cooling Systems, Mufflers & Exhausts, Oil Changes, Radiators, Shocks & Struts, Steering & Suspension, Transmission Service, Tune ups, Water Pumps, Wheel Alignment & Service, Tires, Engine Drivability, Complete Front End Work, U Joints, Ball joints, Ty Rod Ends.

Open hours:

Monday - Friday: 7:00 AM to 6:00 PM; Saturday: Closed; Sunday: Closed

Reviews:

Wood`s generally gets very goo...

Wood`s generally gets very good reviews, so hopefully my experiences are the exception. That, and the fact that my normal mechanic is across town, is why I went with them after a very bad experience the first time I got their "help". Either way, I won`t be going back for a third try. My car died and would not start, so the tow guy jumped it and it ran for approximately 2 minutes. At that point, it was... view more towed to Wood`s. I talked to the mechanic when I arrived and told him that the car would not start, it was jumped and ran for a couple minutes, and that it is probably either the battery or alternator, but I`m not sure. He told me he would get to it either later that afternoon, or the following morning. The following afternoon, after not hearing anything, I called to check if they had an estimate when they would be able to get to it. The only response I got: "I haven`t got to it yet, I`ll call you when it`s done". The next afternoon, still haven`t heard anything, so I stopped by to see if they were able to get it in yet. Again, the guy barks at me: "I`m the only one here, I`m just getting caught up today, I`ll get to it tomorrow". Obviously, he was being defensive, and taking offense to anyone questioning his work. The problem is, I`m not trying to put pressure on the guy, I was barely able to get two sentences out in all my dealings with him. But I do need some estimate of when my car will be looked at, so I can plan borrowing another vehicle, and if it will be too long I can take it elsewhere. So, finally, a little over 3 days after bringing it in, he calls and leaves a message: "Your car is done, it was the battery". I get there 2 hours after he left the message, and he comes at me with: "I`ve been calling and calling, you wanted your car so bad and then I can`t get ahold of you", and repeats something similar a couple more times. Again, I was there two hours after the one time he called. So I pay for it, and come back to drive it home a couple hours later. I get a mile and a half down the road and it dies again, in the middle of traffic. After a minute it started again, but died two more times in the remaining mile and a half home. It is now sitting in my driveway, won`t start, and is waiting to be taken to my normal mechanic.

mrzzzz / 7/28/2012

JJreviews

I cannot say enough good things about the people working at this station. Where else do they willingly help you with every aspect of your car that they can!?! The Wood family has been an active part of the community providing the best service ever. Go there! You`ll be delighted to discover this great station and its people.

JJreviews / 9/22/2010