Find or Sell Used Cars, Trucks, and SUVs in USA

Ryan Chevrolet-Cadillac, Inc. / Buffalo, Minnesota

Rating: ★★★
5 years in Business
New Car Dealers, Used Car Dealers
Address: 911 Highway 55 E, Buffalo
Postal code: 55313
Phone: (763) 682-2424

Quality service with the reliability of the Safelite Advantage

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Categories:
New Car Dealers, Used Car Dealers
Payment:
discover, master card, visa
Services/Product offered:
Auto Parts
Open hours:
Mon - Fri 9:00 am - 5:00 pm
Brands:
CTS, Cadillac, Chevrolet, Escalade, Impala, Silverado, Uplander
Amenities:
GM Certified Used Vehicle,Pro Sho,Chevrolet Volt Sales And Service Dealer,Chevrolet Volt Service Only Dealer
Extra phones:
(612) 568-0249

Reviews:

Bob Ryan scammed my elderly mother
In 2009, Bob Ryan sold my elderly senior citizen mother a 2008 Chevy Trailblazer LS with 7,800 miles that was a lease return. I told my mother ONLY buy a Bumper to Bumper GM Factory Extended Warranty also known as a GMPP GENERAL MOTORS PROTECTION PLAN. Any vehicle still under the factory warranty for miles/years (36mo./36,000mi) can still buy you a bumper to bumper GM FACTORY extended warranty. They suckered my mom i... view morento buying a third party ""VehicleOne"" plan from some company called Universal Warranty. They suckered her into paying $1,985.00 for 75,000 miles. A TOTAL RIP OFF!!! These third party protection plans rarely pay a thing when you read the fine details. NASCAR sponsor US Fidelis warranty plans have over 2,000 registered Better Business Bureau complaints about this and many more online. That is why you buy the factory`s plan!!! Ryan Chev knew this! Bob Ryan makes 80% pure profit off that 3rd party warranty sale. I just found about it today when my younger brother brought it in for a power window motor failure. Village Chev in Wayzata could not find the extended factory warranty in GM`s database. I had to dig through all of my Mom`s papers to find this thing. Seriously, these guys are crooks. Bob Ryan and his crooks took advantage of my elderly mother. Why would Bob Ryan only offer a third party warranty plan when YOU ARE A GM DEALER and should be offering GM extended warranties?
WCloud / 12/9/2011

My like new Impala
What a great experience at Ryan Chevy. Found a vehicle on their web site that i was interested in, called them and talked to Dermott about why the price was $2000 less then like cars. Dermott then explained to me that it was a lemon law buy back unit with a stamped title. I then went back to thier web site and did a complimentary Auto Check on the Impala and found what my sales person said was true. the next day i se... view moret up an appointment with Dermott, went in and purchased my like new Impala. I have now been driving my car for 3 touble free weeks. Thank you staff at Ryan`s
ann porter / 8/31/2011

Great service
I took my 2003 Suburban to their service department as I had heard good things about Ryan`s service. I had a full 100k service done and I felt that I received good advice, great value and quality workmanship. My service advisor, Tom, took care of me very well and explained all the things I should do to keep the vehicle in top condition. That is important to me as I cannot afford a new one in this economy. I received ... view morea call after a few days to check up on me too!
Chuck Windsor / 8/31/2011

Beware of Bob Ryan Chevrolet Service Department
While buying a car was a breeze at Bob Ryan Chev in Buffalo, the experience after has been a NIGHTMARE. After taking my car to be serviced in their shop, the technician forgot to plug in the cooling fan. Needless to say, I drove around all winter just fine, but the first hot day in MN, my car overheated in rush hour traffic. Smoke billowed everywhere. The service department offered a free oil change, however, that do... view morees not make up for the damage that it caused. My husband lost 3 hours of work, we missed out on an important event, and my car got hail damage, as it was stuck on the side of the road, overheating. I will never ever buy from Ryan Chev, or recommend their service department. 2 Thumbs down.
mcpenrod / 6/7/2011

I love my new Chevy Cruze
Best new car buying experience ever. Thanks you to the staff at Ryan Auto Mall
Ryan Auto Mall / 12/29/2010

Great Deal
Wow, after reading the reviews on so called Lemons, I went in somewhat prepared to battle and catch them at something. My actual experience was very good, straight forward, and fair. I found the truck I wanted online, and my salesperson told me on the initial phone call that it was a lemon law buy back, and it was from California.
When I showed up to look at the vehicle, my salesperson explained the lemon law pro... view morecess and the laws in California turned out to be borderline bizzar. My truck was bought back by GM because parts (the air conditioning compressor) was on back order. Somewhat aprehensive, I did some of my own research on buy backs and found everything the dealer told me to be true. When I did the paperwork, the business manager (Greg I think) explained everything in detail, and I did get copies of everything.
As for value, I had been looking for a truck like this for some time, and the one I bought was several thousand dollars less than others in the local and expanded market area. Thanks Ryan Chev and staff for a great deal!
04hdrider / 12/29/2010

I bought a lemon from these guys
After reading the last review I just found out I purchased a buy back vehicle!!!
Gaugh9 / 12/31/2009

Beware of Ryan Chevrolet in Buffalo, MN
I posted this to my Facebook page in September, 2009; I do not want this to happen to anybody else.

Beware of Ryan Chevrolet in Buffalo, MN as most of their inventory is manufacturer buy-backs which mean LEMONS! Since California has strict ""Lemon Laws"" most of the cars are purchased from there. The sales people are smooth and mention nothing verbally about the ""vehicle buy-back or lemon law"" in their sales... view more pitch. When signing papers they do not go over them and just slide them in front of you....even calling incomplete and undated forms legal!

Very interesting and deceptive how I NEVER received copies of the forms mentioning ""Lemon"" until I called and asked what the hell was going on (after I received the title). Then magically I received them via fax; most likely these forms were purposely left out of those I took home (I might have been able to read them more carefully and then returned the vehicle the next day). They figured I wouldn`t notice until the title came (2 months later) and had ""Lemon Law Vehicle"" stamped on it. Tell me that isn?ˆ™t suspicious; the only two forms indicating ""lemon"" weren`t given to me until requested! One of the forms I received via fax was dated by someone else (not my handwriting). Since I didn`t have original copies of these forms...my signature was probably forged too.

Since Ryan Chevrolet is doing nothing about their shady business tactics; perhaps GM can buy it back from me too; I will be bringing it in for ""every"" little thing I find. It`s in the shop today for air conditioner problems (I`ve had it for 2 months) and most likely it is the same issue the previous owner had.

The general manager told me today the company sells 30-40 vehicle buy-back ""lemons"" each month....this seems interesting considering I found a link to their website an hour ago which said ""Avoid getting a lemon for your next used car"". WHAT????!!!!! Does this make sense? Which story is it? Are you selling lemons yet trying to get business by telling others not to buy them?? What does that tell you? Tells me they are a bunch of flipping crooks!

Do not sign a contract before reading it very carefully and understanding all its provisions (when they try rushing you through papers they are shoving underneath your pen........STOP!). If a clause concerns you, ask to have it explained (IN PLAIN ENGLISH), or if necessary, changed!

I will never let a company sneak their shady business tactics past me again! This might end up being a very expensive lesson for me, hopefully I can save someone else from going through the same thing!

jennifert734893099 / 10/26/2009

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