Jefferson Auto Plex / Luling, Louisiana

Rating: ★

12 years in Business

Used Car Dealers, Wholesale Used Car Dealers

Address: 2020 Airline Dr, Luling

Postal code: 70062

Phone: (504) 467-4678

Used Car Dealers, Wholesale Used Car Dealers

No info

(504) 467-2749

I made the unfortunate mistake of purchasing a vehicle from this dealer July 6, 2013 and have nothing but major problems that should have been remedied months ago. The VIN was either illegible or outright wrong on all of the sales documents. It`s now the end of October and the dealer has failed to send me a license plate and registration. The Office of Motor Vehicles has put them in the mail to me as I got a ticke... view moret for no license plates, expired temporary tag, and expired brake tag. This dealer promised to purchase and install a new radio which broke before I could leave the lot, promised to fix the driver`s side passenger seat which also broke before I could drive off the lot and change the kick plate under the driver`s side dash in order to cover all of the exposed and dangling wires. To date, the dealer has only replaced the radio and caused me to drive to Kenner on at least four different occasions to fix the things he promised to no avail. I have filed a complaint with the Louisiana Attorney General`s Office along with the Better Business Bureau. I suspect I probably won`t have my issues resolved but it was worth a shot to me for taking advantage of a woman. Do yourself a favor; buy a vehicle from any other dealer in this state. Your blood pressure and anxiety levels with thank you.

ronaydo / 11/2/2013

i purchased a cadillac escalade they gave me payments lower than i expected ,went out of their way to help me as i was credit challenged and gave me a free warranty which ive had no problem`s with at all i also purchased a car for my son w njo trouble at all and my father will be going their also. this place is A1 IN MY BOOK i will send everyone i know ! thank you jefferson autoplex !

count on it / 1/25/2012

I am an auto broker. I was hired by them to ship one of their customers vehicles. They are the absolute rudest dealership or customer for that matter that i have every spoken with. they cursed me out, called me every name in the book, called their own customer stupid, and spoke about my mother. I do not know how any company let alone a human being could every speak to someone in such a manner. This company has a... view moren F with the BBB and for good reason. NEVER USE THIS COMPANY!!!

UNKOWNJ / 9/30/2011

I am an auto broker. I was hired by them to ship one of their customers vehicles. They are the absolute rudest dealership or customer for that matter that i have every spoken with. they cursed me out, called me every name in the book, called their own customer stupid, and spoke about my mother. I do not know how any company let alone a human being could every speak to someone in such a manner. This company has an F w... view moreith the BBB and for good reason. NEVER USE THIS COMPANY!!!

unknownj / 9/29/2011

PLEASE don`t ever buy a car here. There cars are crap and are sold as-is with no warranty of any kind. If you make the mistake of driving off the lot - there`s no going back for repairs or your money back. Just as other reviewers have said - they threaten to call the police on you if you don`t leave the property. So much for customer service!!!!! PLEASE don`t make the same mistake I did and DO NOT ever buy a car ... view moreat Jefferson Autoplex at Williams and Airline Drive..

MJ12349 / 9/5/2010

I purchased a car from there almost two years ago. I took out an 18 month loan and I just stopped making payments about two weeks ago....I was making payments on my car not knowing that is was paid for and they continued to let me make payments....I called and asked how much I had left to pay before my car was paid for and they could not give me an answer so I called the title company and they were able to help me. I... view more went to the dealership to see the paperwork with my payments and the guy JIMMY became very irate and stormed out of the door hopped in the car with someone and left. Very UNPROFESSIONAL!!!!!!!!!!....He couldn`t show me anything stating that I had made payments on the car....he didn`t think that I would question him about my payments because he told me that my car was paid for....I feel to believe that they owe me some money because I think that they let me pay on a car that was already paid for but if they can`t handle their business professionally I know who can thank god I kept all of my statements and paperwork of the payments that I made...one way or another I will get my money.....

Brandice22 / 8/18/2010

I bought a vehicle in May of 2009. Sticker price was 4550.00. After they finished with their financing the pay off was 6644.20. I did not get the paperwork until almost a week after I bought the vehicle & the sticker price went up to 4995.00. I have had nothing but problems with the vehicle! My financing was only for 15months.I put 1000.00 down & am paying 400.00 a month. It will soon be paid off. NEVER AGAIN WILL I... view more GO TO THEM!

shadyshooshoo / 1/31/2010

I called looking for a particular car, on thats not very hard to find and the man was just rude, and thought it was funny.

landinp / 8/12/2008

I went in to buy me a vehicle. The girl who was my sales person did not know the prices of any of the vehicles nor was there any prices listed on the vehicles. Finally I bought a 1999 GMC Jimmy. After test driving the vehicle I saw there was a water leak. I told the girl about it and she said that they would have it fixed for me the next day. Just to let you know I have not even got the keys for the vehicle yet. So I... view more went in and the vehicle was in the mechanics shop and they said it was ready. I pulled off the lot and drove the vehicle to a relatives house and noticed a smell. It smelled like the vehicle was overheating. So I looked under the hood and noticed there was not any water in the vehicle. So I added water and noticed the water was leaking even more now than when I test drove it. So I called that Monday because it was a weekend when I got the vehicle and they were closed on Sunday. The girl who sold me the car was not there so another sales person got on the phone and basically told me that it was not there problem and the vehicle was sold as is and they would fix it for a fee. So I got mad and hung up the phone. I had someone look at the vehicle for me and found out that the head gasket was blown and it would cost me about 400 dollars for labor to get it done. So I did it myself and now I also find out that the battery and the brakes are bad "" only had the car for about a week. Then After a few months I noticed that I have not recieved the title for the vehicle so I called in because i had to get my license plate and they have not even sent off the title or even got it notorized for me. They told me the reason why is because the girl who was supposed to send it off was fired and I would have to wait until monday to get the title when someone is in. I paid for the title already so now i have to wait longer.....
Please do not buy anything from this place my lesson is learned

bigboy8312003 / 2/10/2008

I Purchased a Used car here after a trade on my Mint 2001 Toyota 4 Runner SR5 Out Of Need for A few Dollars During hard times and after taking the vehicle to my mechanic who is Master found #1 Electrical Short No head Or Tail Lights Or Horn! Major Problem/Leak With Brake system.
Slip In Transmission, Air bag Problem, Oil Problem, and IMMEDIATLY attempted to return the car to the dealer who told me it was slod AS ... view moreIS and that if I didnt leave the Business they would call the Police and Have me arrested.

taken4ride / 12/19/2007

New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers

Address: 110 N 9th St, Lawtell

Phone: (337) 457-3109

Automobile Parts & Supplies, Automobile Accessories, Battery Supplies

Address: 1922 E Madison Ave, Bastrop

Phone: (318) 281-0666

Automobile Body Repairing & Painting, Automobile Parts & Supplies, Glass-Auto, Plate, Window, Etc

Address: 31135 Norred Rd, Holden

Phone: (225) 567-9289

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 2501 bainbridge st suite B, Harvey

Phone: (504) 468-3775

Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Parts & Supplies

Address: 108 Jonesboro Rd, Richwood

Phone: (318) 516-3507

Used Car Dealers

Address: 1347 Prairie Rd, Monroe

Phone: (318) 325-7027