Gretna Glass & Mirror Inc / Gretna, Louisiana

Rating: ★

29 years in Business

Automobile Parts & Supplies, Mirrors, Shower Doors & Enclosures

Address: 1501 Franklin Ave, Gretna

Postal code: 70053

Phone: (504) 362-1744

Expert Technicians & Comprehensive Service. Find A Location Near You.

One Name, One Place, Yokem Toyotahttp://yokemtoyota.com Yokem Toyota is a full-service automobile dealership specializing in the sales and service of new and pre-owned vehicles. It is an exclusive dealer of Toyota vehicles and offers models, such as Camry, Highlander, Land Cruiser, Matrix, Prius, RAV4, Tundra, Avalon, Corolla and 4Runner. The dealership also has a pre-owned inventory of Acura, BMW, Chrysler, Chevrolet, Ford, Honda, Hyundai, Jeep, GMC, Lexus, Lincoln, Mazda, Nissan, Pontiac, Suzuki and Volvo. The dealership s service department assists in the basic maintenance needs that include suspension tuneups, inspection of ball joints and dust, and exhaust pipes and mountings. It also has internet and fleet sales department that provides complete information about new and used vehicles. The dealership is located in Shreveport, La. Visit http://yokemtoyota.com for more details.

Categories:

Mirrors, Shower Doors & Enclosures, Glass-Auto, Plate, Window, Etc, Glass-Beveled, Carved, Etched, Ornamental, Etc, Automobile Parts & Supplies, Automobile Accessories

Payment:

visa, master card

Services/Product offered:

Auto Glass
Glazing
Marine Services
Mirrors
Residential Services
Safety Glass
Shopping Centers
Shower Doors
Sliding Glass Doors
Store Fronts
Tempered Glass
Watercraft

Open hours:

No info

Reviews:

Plain simple, I was ripped off...

Plain simple, I was ripped off. I contacted Gretna Glass to provided an estimate to replace a patio door glass broken by flying debris from a trimmer. It appeared that the glass and door were one piece with no frame. I thought I`d have to replace the whole door, but I`m now professional. Gretna Glass came and assured me that I wouldn`t have to replace the entire door and that they could just do the glass. I asked ... view morethem before the they came out, if they would need to see the inside door frame. Was told that they had been in business 30+ years and it wasn`t necessary. I trusted their judgment and agreed to order the glass at $321.00 Glass arrived and appointment was made. Once the 30+ year company arrived and saw the inside of the door it was determined that they couldn`t replace the glass unless they were able to cut the core out. In other words, they would have to cut the side and slide the glass out. This wasn`t` an option for me. I asked that my $321 be refunded to which I was told they would get back with me when the shop foreman arrived the next day. Well 24 hours turned into one week and therefore I followed up. Noe keep in mind that their was their mistake, not mine. After it was all said and done, I got back $200 which I still think was unfair. By the way, Jefferson Door directed me to a contractor that was in fact able to replace just the glass. I guess Gretna Glass and their 30+ years of experience still has more to learn. BEWARE, you`ve been warned.

cstafford / 9/26/2011

Beware!!!!!!

Plain simple, I was ripped off. I contacted Gretna Glass to provided an estimate to replace a patio door glass broken by flying debris from a trimmer. It appeared that the glass and door were one piece with no frame. I thought I`d have to replace the whole door, but I`m now professional. Gretna Glass came and assured me that I wouldn`t have to replace the entire door and that they could just do the glass. ... view moreI asked them before the they came out, if they would need to see the inside door frame. Was told that they had been in business 30+ years and it wasn`t necessary. I trusted their judgment and agreed to order the glass at $321.00 Glass arrived and appointment was made. Once the 30+ year company arrived and saw the inside of the door it was determined that they couldn`t replace the glass unless they were able to cut the core out. In other words, they would have to cut the side and slide the glass out. This wasn`t` an option for me. I asked that my $321 be refunded to which I was told they would get back with me when the shop foreman arrived the next day. Well 24 hours turned into one week and therefore I followed up. Noe keep in mind that their was their mistake, not mine. After it was all said and done, I got back $200 which I still think was unfair. By the way, Jefferson Door directed me to a contractor that was in fact able to replace just the glass. I guess Gretna Glass and their 30+ years of experience still has more to learn. BEWARE, you`ve been warned.

theblackstreak / 9/25/2011

Poor Customer service

Customer service has MUCH to be desired. A commercial glass co. that doesn`t deliver, that doesn`t have a delivery truck, (that I see driving all over the westbank). Doesn`t make sense. Will not use them anymore.

CHU1975 / 1/29/2009