Lexus Of Shreveport-Bossier City / Dixie, Louisiana

Rating: ★

New Car Dealers

Address: 2901 Benton Rd, Dixie

Postal code: 71111

Phone: (318) 741-1578

Shop Online, Find Store Locations, Service & More!

Your Jackson NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Reviews:

Worst Service Department I have ever encountered

Please what ever you do, don`t buy a car from this company. They have the most unscrupulous service department I have ever encountered. We bought a brand new car and brought it back because of defective paint. They have given us nothing but grief and took it and buffed it. NOW it has more scratches than it did when we left it with them. I just feel like crying because my beautiful new car has been ruined. It will nev... view moreer be right! My first new car experience has given me heart palpatations and made me a nervous wreck. The toyota manager lied to us, right to our faces and told us that they would fix the problem and then didn`t. They said what they thought we wanted to hear and then once we left, they did exactly what THEY wanted to do. They said they buffed the car (which by the way removes more of the clear coat) and left more scratches. The car NOW is worse than it was when we originally had taken it in to them. I feel so disgusted with the whole process. You know when you have a new car and you walk outside and think to yourself, WOW look at my new cool car? Well, I don`t have that feeling anymore. I look at my new car and get anxious and want to cry.

ravenv123 / 10/23/2008

Service dept. is horrible

If you are in the market for a Toyota do yourself a favor and buy a Honda. One of the worst service dept. we have ever had to deal with. Quick to take your money very lax to fix problems.

lynniacono223 / 10/14/2008

Fell short on promises

We bought a car from them in December and it is now June and we still haven`t received title or registration. All of the paperwork is messed up. We went with them because they said they could handle our paperwork and we`re still having problems. The people who work there are very friendly. Toyota products are top notch. They just bit off more than they can apparently chew.

AFMom44 / 6/17/2008