Euroteck European And Foreign Car Repair / Benton, Louisiana

Rating: ★

18 years in Business

Auto Repair & Service

Address: 930 Shreveport Barksdale Hwy, Benton

Postal code: 71105

Phone: (318) 865-4917

Real Serious Protection

Categories:

Auto Repair & Service

Neighborhoods:

Broadmoor, Anderson Island, Shreve Isle

Open hours:

No info

Reviews:

This business is a fraud. They stole $350.78 from me by making a mistake and refusing to take responsibility for it. I brought my mercedes into them in April. Several things were in need of fixing and I gave them the go ahead to fix all the problems-- one of which was a delayed response in my accelerator pedal. I spent almost $2,000.00 on repairs and they had my car for over a week. Two days after picking up my card,... view more I had to return it. They did some work on my oil and had forgotten to put oil back into the car after emptying it. I was upset but tried to be understanding-- they were cheaper than the dealership and everyone makes a mistake now and then. A few days after that, I was driving when my accelerator pedal went out again. Well, I immediately pulled the car over and made an angry call trying to determine HOW and WHY this was also left unfixed after I just paid a very large sum of money to have it fixed. The man I spoke with was very apologetic and said to return the car to be fixed at my next convenience. Unfortunately, I was heading out of town the next day. 3 weeks later after I returned, I brought the car in to be fixed. They then took the time to tell me that although the pedal was analyzed before, they had not actually found anything wrong with the sensor and had not addressed the problem. So, I asked them to figure out what was wrong and fix it. They then called me a few hours later explaining that my sensor was in fact in default and needed to be fixed. This would cost me $350.78. I reluctantly said OK-- fix it. The following day I show up to pick my car up and all of the sudden "Your battery is dead and not working-- you need a new one". Excuse me? I have had battery issues in other cars and it isn`t something that just ALL OF THE SUDDEN doesn`t work-- its a slower onset. Jump the car a few times-- then it wont start-- then oh-- I need a new battery. This seemed all too sketchy. I simply do not understand how my battery went from completely fine to totally broken in a matter or 24 hours under the care of an auto shop. After throwing a bit of a fit and receiving NO APOLOGY OR EXPLANATION, I pay and leave. I get a block from the shop and OH, my pedal isn`t fixed. Still had the massive delay. I turned around, went inside and declared that something needed to be done. I just paid you $350.78 to fix my pedal and it is still broken. They started saying, "its the battery-- the pedal wont work till your battery is fixed". After arguing for a bit and getting NO WHERE- I decided these half witted people weren`t worth my time. Not only did they charge me a great deal of money for a problem they didn`t fix-- it also opened a door into a world of wonder. I have been to this car place several times. My family used this place. Looking back, there was always a million things they found wrong-- but I never thought they were cheating us out of money. Until now. After all is said and done, I believe they made a mistake. I don`t think the sensor needed to be replaced. I believe they replaced it and did the labor and the issue was still present. Perhaps, this is when they moved on to say the battery was broken. I believe they may have broken my battery themselves-- but I started the car JUST FINE and haven`t had any battery problems yet. In my eyes, I don`t believe I am responsible for paying for their mistake that they aren`t willing to take credit for. There has been zero effort to make things right and absolutely no logical explanation. I DO NOT RECOMMEND BRINGING YOUR CAR HERE. I was told by a colleague that they cheated her and her family out of several hundred dollars by not fixing what they were supposed to be fixing-- I brushed it off and look at me now. $350.78 later, same problem. NOTHING WAS FIXED and now I need a new battery. EUROTECK has scammed people before and they are continuing to do so. Please avoid problems like mine and take your car somewhere else.

unhappycustomer865 / 5/18/2013