Oxmoor Mazda / Fern Creek, Kentucky

Rating: ★★★

New Car Dealers, Used Car Dealers

Address: 7913 Shelbyville Rd, Fern-Creek

Postal code: 40222

Phone: (502) 894-3425

Quality Automotive Parts, Service and Repairs.

We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Reviews:

I brought my Mazda3 form Oxmoor Mazda. It was a no hassle experience. I picjked out the car online, worked with Avery on pricing, got my out the door price-- came in to pick up my car with no surprises. Great experience.

BlueChipper / 6/26/2013

Fantastic place of business. L...

Fantastic place of business. Lot is outstanding and kept in great shape. When it came to looking at the different models, everything had a certain way to it, where it wasnt easy, but definitely fun to shop. Staff was perfect. Not hard on me or my wife, but efficient and very helpful.

cardontheKY / 9/13/2012

Very poor experience. Saw veh...

Very poor experience. Saw vehicle (used) on website and took a week of going back and forth to determine if they still had the vehicle and what price they were asking (they showed a reduced price on the website, but I was told that was an error when I called). I negotiated price over phone and flew in from out of town with a check in hand. The interior of the vehicle was filthy, trash and dog hair all over, nothin... view moreg had been done to it since it was traded in. You would think they would have cleaned it knowing I was flying in from out of town. What should have been a one-hour process took four. I was so eager to get out of there I left without getting the title. When I called back the following day I found out they had to request a duplicate title, they sold me the vehicle and didn`t even have the title! Its been three weeks now and I still do not have the title. I have had to call on at least three issues since I purchased the vehicle and have never gotten a return call from my first message, I have had to follow up multiple times. Other than a salesperson or the receptionist, I have never had anyone answer their phone, I always go to voice mail. Stay away...

jjkjc4 / 5/13/2011

Great Sales Experience

I don`t have the best credit but have to have a reliable car since I have 3 school age children and work full time. I talked to Steve Whittaker and told him what I wanted and my budget and he found the perfect car. He also had Kim Clay in the loan department help me get a loan at a good rate and a very affordable payment. Thanks Steve and Kim!!

minajohnson / 10/23/2010

UNBELIEVABLE

Buying a car from this dealership may be an okay experience. But, getting your title, registration and license plate is something else again. I have been lied to repeatedly about this and have had it with the whole outfit. Bought my third and last new car from them.

Bobandbubs1 / 8/14/2010

Do Not Buy from Oxmoor Toyota

ATTENTION: Stay away from Oxmoor Toyota!! --- Especially if you are female ---- They will lie, intimidate, and bully you so they can make a sale Then they will make you feel as though you are the stupid one --- DO NOT BUY FROM OXMOOR TOYOTA --- 1st Complaint: The deal was unscrupulous They were dishonest: They lied to me, they tried to intimidate me, then they bullied me to try and keep a deal closed al... view morel the way. This deal is not legal or good: and should be deemed null and void 2nd Complaint: It was not a fair and legal business transaction: The bottom line is that they are selling products not disclosed They mishandled my paperwork: financial institution not honored; they continuously changed the financial #?ˆ™s (money) No warranty; yet it IS still under factory warranty?ˆ¦no paperwork showing certified; but the `assured` me it had been Offer: 13, 595 Bank: 14, 423.12 (final amount to be financed) Contract: 15, 0003.12 Very deceitful: It was not a fair and legal business transaction - They have 59 processed complaints w/the Better Business Bureau in the last 3 yrs. alone - ** My issue is not w/the car itself: it is w/the abusive and deceitful selling practices which are condoned, and encouraged, by the current General Manager: John Barrera **

TrulyAnnoyed / 7/9/2009