Trans Plus / Edgewood, Kentucky

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 4211 Colerain Ave, Edgewood

Postal code: 45223

Phone: (513) 681-3699

He`s my Cottman man and he keeps me rolling along!

All Cottman Transmission and Total Auto Care centers abide by Cottman`s complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don`t have to lose either time or money. Cottman`s Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle`s transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Reviews:

Ripped Off!!

The replacement of my transmission was supposed to take a little over one week. Almost 2 months later, the work was done. The bill was over $2,000. I was informed that they don`t accept credit cards for the first time when I went to pick it up. I had to get a loan to get my car back. When I did, the vehicle was running really loud. I was told that this is sometimes normal of a new transimssion until broken in. ... view more After driving it for several days, something caused me to chedk the dipstick . I discovered that no fluid had been put back into the transmission after its replacement. Running a transmission without fluid will destroy it. I took it back to the shop and described the problems. I was told that it was impossible that the vehicle had been running without any fluid (must have just been low), that they had checked the transmission and everything was fine. I was also told that the cause of the noise was from the exhaust. I took the vehicle to my mechanic who verified that Trans Plus had broken an internal part in my exhaust and that this was causing it to run loudly. The vehicle -- a Jeep Liberty -- only had 50,000 miles on it when the transmission went out, so it was too new to buy a replacement exhaust anywhere except from a dealership. It seemed to be getting bad gas mileage, but was running O.K., so I hoped for the best. The warranty on the work was only for a few thousand miles (5,000 or less if my memory is correct). In the proceeding months, the transmission started to slip a little going up hills and under various other circumstances. The gas mileage got worse. I`m now getting single-digit gas mileage and the transmission is slipping constantly. I`m on this website looking for a reputable transmission shop because I need a new transmission -- roughly a year after Trans Plus charged me $2,000 for a new one. Do NOT trust this shop! P.S. You should also avoid buying a Jeep Liberty.

drunkenseur / 8/28/2007