Oxmoor Collision Repair Center / Buckner, Kentucky

Rating: ★★★

29 years in Business

New Car Dealers, Automobile Body Repairing & Painting

Address: 11505 Electron Drive, Buckner

Postal code: 40299

Phone: (502) 423-3980

Expert Technicians & Comprehensive Service. Find A Location Near You.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

Automobile Body Repairing & Painting, New Car Dealers

Payment:

visa, master card, discover

Neighborhoods:

East Louisville

Open hours:

Mon - Fri 9:00 am - 5:00 pm

Reviews:

I have an aluminum body AUDI, and Oxmoor Collision were the only guy`s that could do the job--according to Audi and now me. The job was on time and without surprises. After the accident, I was unsure if I wanted my car back. Oxmoor Collision made me glad I had it repaired. Thanks!

BlueChipper / 6/25/2013

Small problems do get to you when they happen again and again and keep being unresolved. I got my brand-new Prius 2012 car at Oxmoor Toyota dealership in 8/2012. Wonderfully quiet car! My car got hit by another car on 11/12/2012, and the front of my car got damaged but other than that the car sounds the same as before, so I brought it to Oxmoor Collision Center to be fixed. I got the car back from Oxmoor Collision Ce... view morenter a couple of weeks later (1) and was told that everything was fixed and now perfect (including the installation of a new windshield). Then drove home and I heard loud wind sounds coming from windshield area everytime accelerating over 45 mph. Was so saddened (my extremely quiet car!), so I (2) brought it back to Oxmoor Collision Center to have them check it out, and it seemed the windshield installation had been improperly done and needed redoing. Then, I was informed that the issue was now fixed, and 2 technicians did the test-drive and concluded that the car was good to go. I went to pick it up, and wind sounds were slightly less but STILL THERE when accelerating over 50 mph. (3) Brought it back to Oxmoor Collision Center, asking politely for the car to be checked again. Then a few days later, I was informed that the car had been fixed and test-driven by technicians and the estimator and ready to be picked up. I went to pick up the car, and the sounds were still there. (4) Brought it back again. Then when fixed (AGAIN), now there are BOTH ENGINE NOISES AND WIND SOUNDS. This time, as there are engine noises involved, I set an appointment with the dealership (Oxmoor Toyota) and brought the car there for inspection. They checked the car and told me the winshield installation had been done IMPROPERLY, and advised I need to bring my car back to wherever I had it installed, before they can check out any engine-related noises. (5) I brought it back to Oxmoor Collision Center, told them what Oxmoor Toyota dealership said. Then the staff at Collision Center told me he will have it investigated and fixed again once and for all this time. Got a call from him a couple of days later, letting me know now everything is finally fixed, and test-driven by 3 technicians & the manager and guaranteed to be good, and I should come and get my car. I was also told that something in the car fender were causing the noises, and it is now corrected, so no noises anymore. So, I came to pick it up today, and AFTER TURNING THE CAR ON AND PRESSING THE GAS PEDAL to drive, THERE WERE MUCH LOUDER ENGINE/ACCELERATING NOISES THAN PREVIOUS TIMES, LASTING THE ENTIRE 20-MINUTE DRIVING AT 25-30 MPH. My car now sounds like some 15-year-old USED CAR based on the engine noises. Can?ˆ™t test drive to see if wind sounds are still there or not, due to traffice jam. (6) I turned around and drove back to the Collision Center and gave back the staff my car. The estimator handling my car had gone home earlier. Now I am using a rental car while waiting for them to get in touch with me tomorrow to discuss my car further. I has put in a suggestion note for the technician to please test-drive a BRAND NEW Prius 2012 and compare that to my 5-MONTH-OLD car to get a feel of the difference between the noise level of the 2 cars, then investigate from there. Do you think I have any luck at getting this resolved and my car fixed? So exhausted and disappointed. So much money and time and gas wasted driving back and forth and back and forth, and nothing got solved.

PhuongNguyenLouKY / 1/25/2013