Mann Toyota / Allen, Kentucky

Rating: ★

New Car Dealers

Address: 912 S Lake Dr, Allen

Postal code: 41653

Phone: (606) 886-3861

Serving Russell Springs & Surrounding Areas

We`re the new General Motors. We are a company of diverse brands, selling over 7.5 million vehicles in over 120 countries worldwide. We`re well positioned to take people wherever they want to go. Today. Tomorrow. And well into the future. From electric and mini-cars to heavy-duty full-sized trucks, monocabs and convertibles, General Motors` dynamic brands offer a comprehensive range of vehicles. Along with our strategic partners, we produce cars and trucks, and sell and service our vehicles, through the following brands: Chevrolet, Buick, GMC, Cadillac, Baojun, Holden, Isuzu, Jiefang, Opel, Vauxhaull and Wuling.

Reviews:

Initially, I thought I found a...

Initially, I thought I found a great dealership to buy from. They were very helpful and polite (as I imagine all dealerships are to get your business). As an out-of-state purchaser, the owner even delivered my car to the airport in Lexington. I was able to sign all necessary paperwork at the airport. Everything looked great with the car. The only things missing were a second remote and an owner`s manual. I was ... view moretold in the car that they would get me a second remote and owner`s manual and send it off to me. This was 2 days short of a month ago. I have NOT received EITHER of them and have since lost the only remote I have. Because I never received the second remote from Mann Toyota, I had to have another programmed and a laser key for the inside of the remote. It cost me over $700 to have the remote and key replaced. I called the dealership to explain my situation and that if I had a second remote, I wouldn`t have had to pay for a replacement. I asked for some reimbursement since they never gave me what they promised and their manager and the owner told me there was nothing they could or would do. I made a $40,000 purchase and was promised something that was never delivered. I think that even half of the $700 is a small price to pay for customer service. I would NOT recommend this dealership to anyone and recommend getting your car at any place other than this one!

pooch81 / 10/20/2011