Rudd Clutch & Supplies Corp / Overland Park, Kansas

Rating: ★★★

Auto Repair & Service, Clutches

Address: 414 Oak St, Overland-Park

Postal code: 64106

Phone: (816) 474-9199

? Putting U On the Road

Delivering quality used cars at reasonable financing and first class customer service to NE Kansas and the surrounding areas.

Reviews:

This company is not a good com...

This company is not a good company. I took my car for an oil leak on 2/24/2012. That bill came to a total of $88.85 putting dye to check where the leak was coming from. On 3/09, they told me they knew the problem. Said hoses were clogged up and this would fix the issue. That bill was a total $922.24 (of which they had charged oil diagnostics on this invoice that had been charged on the other one). I brought ... view morethis to their attention and they said they would credit my account. Leak still was not any better. On 3/21 I took the car back in and now they said the valve cover - both banks needed to be replaced. That bill came to a total of $286.83. Oil was not any better. In fact it was even worse. So Christine said for me to bring it back and they would fix it and it would not be any charge to me. I took it back on 4/10/2012. Their invoice said they replaced oil cam seal & cover (hood). Charged me $198.00 labor and $28.00 (+-) parts. When I came to pick up the car, the owner said well let me go get your bill. I told him what Christine had told me. That bill was $232.98. After several calls between her/me/and the owner, she asked would I be happy with just paying $98.00. I told her I was not going to say anything. I felt very used because I am a woman and they had no clue what was wrong but did guessing. The following week I called Christine and told her I would be reporting this to Better Business (which I plan on doing so). The leak is still not fixed and I still owe so much on the bills from Rudd Clutch that I an unable to get it fixed. I called Christine (when I was hoping the last procedure had corrected the problem), I told her I felt the last invoice for $232.98 should be all I should have paid. I asked her to think about this and to let me know what they decided. I have not received anymore correspondence. I will NOT take my car there anymore and believe I am owed everything except the $232.98. Judy Peeples

JudyPe / 6/25/2012

Disappointed Customer

During the past year I have taken my vehicle to Automotive Service Pros three times for service. The first two times I had my car in for service they did a great job of communicating and repairing my vehicle. After the second visit to the shop I noticed that my cruise control no longer worked. I used my cruise control on the way to the shop and it worked, on the way back from the shop it no longer worked. So about a ... view moremonth later my window motor went out so I took my vehicle back to the shop for repairing the window motor and mentioned that the cruise control quit working after the last visit to the shop and asked that they take a look to see if it was something they may have caused during the last visit or coincidence. This time I did not get a call with an estimate (unlike the previous visits) but was asked if they could keep my vehicle longer to identify my cruise control issue. I told them that the cruise control was not that big of deal but if they wanted to keep it and resolve the issue that was fine with me. They said they did not like to give up on issues and wanted keep the vehicle to resolve the problem. After two weeks I was told, they believe they had identified the issue but the part was not available anymore. When I went to pick up the vehicle the bill for troubleshooting the cruise control was 1,400 dollars. Needless to say, I was not very happy about my bill of 1400 dollars for troubleshooting an issue that was not that big of deal to me in the first place and seemed to have been caused by my previous visit. I explained my concern to the shop owner (Greg) to no avail. If this post is up and has not been updated it means that I have not received what i consider a fair credit back for my cruise control troubleshooting bill.

messenger101 / 4/10/2010

one stop auto repair

these guys have been there for over 20 years and it shows.these guys will take of all your needs bumper to bumper on any general auto repair.they seem to be able to get you in with no hidden costs and way below any other estimate i could get on my car.i would recommend this shop to anyone who really wants great service at a more than fair price.

zx12rkaw / 11/4/2009

Great Service !!!

Service was fast and affordable, my car was finished the day I brought it in for half the price the dealer quoted.

lincolnmjr / 9/10/2009