Star Motors / Mcconnell Afb, Kansas

Rating: ★

Used Car Dealers

Address: 400 N West St, Mcconnell-Afb

Postal code: 67203

Phone: (866) 595-6470

Used Car Dealers

No info

Read this before shopping at Star Motors!!! Their employees have been very shady! I am writing this review as a heads up, so that no other family goes through what mine went through. I bought a car from Wally`s Auto Sales. The car had problems within 24 hours. Wally convinced me that he would take care of it, but in reality what he was doing was making sure I was past the time to return it. His own shop worked ... view moreon the transmission three times in the first 3 months. The car often didn`t make it home from the repairs. Sometimes the car broke down within a mile of Wally`s car lot. Vince Taylor and Wally were horrible to my family. I have voicemails from Wally`s telling me the only way to resolve this would be to lie to my warranty company about the date the car broke down so they would pay for it because Wally would not, even though I had a warranty that covered it. In a year and a half the car only ran 45 days. Wally would sometimes give us a loaner, but not always, and this was a huge burden on my family financially. Wally asked me to lie to the warranty company again about 5 months ago because he still had not gotten the car running, and when he tried to file a claim with the warranty company they said the car had not been driven between repairs, there were not enough hours. He wanted me to call and tell them that I don`t use the car, but the reality was that he had never fixed it so it wouldn`t run. Wally gave us another loaner and took the car somewhere to be repaired. Suddenly he called us and said he had to have the loaner back because all his cars were being repo`d and the bank was taking cars because he was filing bankruptcy. We took the loaner car back and a lot attendent at Wally`s told us that Wally was having him take the cars to a new lot. We asked Wally if we can have our car back and he said he was out of it now and that we would have to take it up with the company he gave our car to, future transmissions. Wally said he was leaving the country because so many people were upset with him and he had lost his business. When we went to pick up our car it wasn`t ready and they took another 3 weeks to return it to us. Wally had taken his loaner so we had no car. Finally Future Transmission repaired the car and made us pay hundreds of dollars to pick it up. Wally had told us that he would cover it because the car had not ran the entire time since purchase for the same issue. Wally lied to us and it hurt us financially. Wally didn`t leave the country, he now works at Star Motors. My husband and I suspected Wally just opened a new lot and we posted a review, Wally`s lawyer contacted us and asked us to remove the negative review or Stay Motors will sue me. They said wally is not an owner only an employee. I have not bought at Star Motors and I would recommend you don`t either. Wally and Vince from Wally`s work at Star Motors and I wouldn`t suggest working with them to my worst enemy. A company is only as strong as its employees and the people that work at wally`s are shady liars that are now working at Star Motors. I have a legal right to post my experiences with Wally and to warn people that he is working here. Welcome to the freedom of speech, boys.

daneil.amekporfor / 10/9/2013

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