Heartland Chevrolet / Kansas City, Kansas

Rating: ★★★

New Car Dealers, Used Car Dealers

Address: 501 N State Route 291, Kansas-City

Postal code: 64068

Phone: (866) 595-6470

QUALITY TIRES AND WHEELS

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Categories:

New Car Dealers, Used Car Dealers

Payment:

discover, master card, visa

Services/Product offered:

Auto Parts

Open hours:

Mon - Fri 9:00 am - 5:00 pmSat - Sun Closed

Brands:

Chevrolet, Corvette, Equinox, Impala, Malibu, Silverado, Tahoe, Traverse

Amenities:

GM Certified Used Vehicle,Pro Sho,Chevrolet Volt Sales And Service Dealer,Chevrolet Volt Service Only Dealer

Extra phones:

(816) 479-5160

Reviews:

This place is fraud!!! We moved in from out of state and brought our luxury SUV to be serviced. They put the cheapest parts in it and sent us on our way. The fix lasted 6 months and broke again. Now the vehicle was out of warranty and they wanted 6K to fix it. One of my co workers told me they bought a car from them and paid for a GM certification. They brought their vehicle to a GM certified shop to be servi... view moreced. They learned Heartland sold them the certification but the vehicle was never certified. GM was contacted and an investigation is in progress. I hope GM closes Heartland`s doors.

MrAdams723 / 1/10/2013

I had some fairly specific req...

I had some fairly specific requirements and my sales guy at Heartland listened first then offered several ideas and options with me. That`s the first time I`ve ever had a car salesman actually LISTEN before he tried to ramrod something down my throat. It was the BEST experience I`ve had at a dealership ever!

LeighThompson / 12/5/2012

The service I`ve recieved from...

The service I`ve recieved from Heartland has been horrible. The service department worked on my car under warranty and put the wrong parts on the car which caused the car to run worse than when I brought it to them. I diagnosed the problem, put the right parts on the car and everything worked fine. When I asked the Service Manager to reimburse me for the incorrect parts that his technician placed on the car - he refu... view moresed. If your car has a warranty don`t take it here. The warranty work and customer service from Joe and the Serivce Manager is the worst I`ve ever seen.

MarkAAndrew / 7/18/2012

On June 6, 2012 I came to agre...

On June 6, 2012 I came to agreement with the Used Car Salesman on a price for a vehicle. I have this in writing on Heartland Chevrolet letterhead with managers signature, and I put a deposit down. They kept pushing me off saying they couldnt find the paperwork on the vehicle, then the sales manager quit and it went on and on with excuses. Finally on June 19, 2012, I went in to sign papers and the finance guy raise... view mores the price of the vehicle on me. He says he has too much money tied up in this vehicle to sell it at the price I was quoted. What has happened to customer service? I would recommend NOT buying anything from this dealership.

jriegelx2 / 6/23/2012

Heartland Chevrolet is Great!

Hello Everyone, Ken Ohler, at Heartland chevrolet treated me GREAT!! What an awesome dealership! I met the owner; Ken Ohler, who is an awesome person. Great customer service! It has been YEARS since I have received such great service and from a CAR DEALERSHIP! WOW

bestcarguy / 8/17/2010

OMG I ran in to this Ken Ohler

I was recently in the market for a new GM vehicle. While I was on vacation in the North East I decided to stop by a local GM dealership to see if I could get a better deal there rather then where I live. I came in to the dealership in Brattleboro vt. (sorry don`t remember the name) they kinda refused to give me any info on pricing if I didn`t test drive a vehicle in stock before hand. I instructed the sale woman that... view more I didn`t require a test drive because i currently own a Yukon and have already drove one back home. After about 20 mins or so a tall sales manager came to me trying to put some pretty lame sales tactics on me.... He stated his name was Ken Ohler and in our conversation he has just moved to the area from New Mexico.... Well more small talk incurred then I asked since he was the manger if I could please get his numbers on a Yukon in stock. At this point he told me no and I decided that a deal was not in the making. So my wife and I left and went on our way. As we were getting to our vehicle he came out and stopped us before getting into our vehicle. He explained tried to explain to me that they have a system in place and that I had to follow it to get what I wanted. I responded by telling him that it was not a big deal that we were on vacation and didn`t think we were going to buy while on vacation anyways. At that point his voice started to raise and he seemed to get upset with that. He then stated to me in a loud voice so many people on the lot could hear him... WELL THANKS FOR WASTING OUR TIME TODAY! DON`T YOU HAVE SOMETHING BETTER TO DO THEN WASTE OUR TIME..... then walked off... I looked at my wife and we got into our vehicle and proceeded to the exit. As we were leaving he continued to yell other things to us thru the window. I couldn`t make out most of the things he said... My conversation with my wife is I couldn`t believe that just happened. We are from a city of 2 million + and we wouldn`t get that type of treatment there... This was a town maybe 10-15,000.... Well this ""KEN OHLER"" guy must have really ran from Kansas if he has to hide in the North East....

jimi06 / 5/3/2010

RUDE

I don`t think I`ll be doing business with this place again. The woman who answered the phone was really rude as was the service guy. Really bad attitudes up there!

SSitch / 4/23/2010

Watch out for these guys VERY OVER PRICED!!! Will ROB YOU!

I CALLED FOR A QUATE AND THEY TOLD ME ONE NUMBER. 425 WOULD BE THE MAX FOR THE BLOWER MOTER AND LABOR. I AM IN A CONFERENCE AND THEY WILL CALL YOUR HOME NUMBER TO TRY AND GET A HOLD OF YOUR WIFE AND TELL HER ALL THESE OTHER THINGS NEED TO BE REPLACED WITH THE MOTOR AS WELL. TOTAL BILL JUST TO REPLACE BLOWER MOTOR. $547.23. CALLED CHRISTIAN BROTHERS JUST A COUPLE BLOCKS AWAY 221.80 PARTS AND LABOR. SO OVER 325 DOLLARS... view more DIFFERENCE.

Giesett / 5/19/2009

Office W(?)itch is NOT a manager

Jill Saunders is a liar! What are you talking about JILL SAUNDERS? YOU are the liar. Jeff Saunders is also a LIAR. Proven so by CHEVROLET!! A master tech who is a master fraud, a master liar. RESARCH, master techs incident reports. If you are a Chevrolet Dealer, BOTH Jeff and Jill have been proven liars from GMAC, Chevrolet, Chevrolet tech line, Motors holding and much more.

Jill is a slanderous, uneduca... view moreted, terrible example of an accounts payable clerk, let alone a ""manager"".

BEWARE !!! Jeff and Jill Saunder, Liberty, MO, car buying public. PURE WHITE TRASH!!!

JILL SAUNDERS steals.

JILL SAUNDERS LIES

JEFF SAUNDERS FRAUD

FALSE WARRANTY CLAIMS; JEFF SAUNDERS.

CHEVROLET OPENS INVESTIGATION ON JEFF SAUNDERS

JILL SAUNDERS INVESTIGATED BY GENERAL MOTORS

beware JEFF SAUNDERS

BEWARE JILL SAUNDERS

vetteboy / 10/15/2008

Heartland is the Best

Wait you have it backwards. You must be a friend of Mr. Ohler. Get your facts straight. He was fired and ran out of town. No wait he ran out of town with his tail between his legs.
Heartland present staff is one of the best. Professional and Courteous all the way. I will continue to buy all my cars and trucks there.

grody1978 / 8/13/2008