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Mike Steven Volkswagen / Benton, Kansas

Rating: ★★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 11211 E Kellogg Rd, Benton
Postal code: 67207
Phone: (316) 681-1211

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Reviews:

I would never wish anyone to buy any type of car here. I was tricked into buying a 2004 Pontiac Bonneville. It had a broken temp gauge to start with, and with much fighting they agreed to fix it. They had it for 3 days after I signed the papers. After I took delivery of the car it started to leak oil and transmission fluid all over my driveway, stall, misfire, and so on. I than brought it back in so I could use the 7... view more day cash back and get another car, but because I signed the papers 8 days ago they would not honor it, even though I only had the car for 3 or 4 days. I than fought and they agreed to fix the car 100%. I agreed, they than had the car for another 3 to 4 months before I was able to have my car that I was making payments on. After this I gave up on them fixing the car. I limped the car along so I could work, but it got to the point that it cant be driven. Now the car needs over $5,000 worth of work done to it to get it running! I now am without a car that I am still paying payments on. I have no way out of this and when brought to their attention they`ll do nothing at all about it to do good on their word. Run away from this place, and if you want a VW; do yourself a favor and google other dealerships. You WILL lose your head doing business with this place.
chad.v.qualls / 5/17/2013

Mike Stevens Volkswagen is a great dealership with great cars. Everytime I have visited this dealership I was greeted with respect and a willingness to help me find the right car for me. They have great customer service and they were very helpful when it came to finding a good car. Volkswagen car are built with the highest quality and the salespeople showed an equal amount of quality which showed me they take pride a... view morend believe in their product. I would recommend to anyone that is the market for a car to make a stop at the Volkswagen dealership where you can find quality cars and are greeted with a great customer service staff that will help you with all your needs.
Johnnyboy4210 / 1/14/2013

Wish there was an option for Z...
Wish there was an option for ZERO stars... I am from Tulsa, OK and recently seen a car on the used car lot at Mike Steven Volkswagen and the price was right. However upon calling to inquire my phone call was take by a salesman named Todd well to start off he is unbelievably arrogant and very rude.... then come to find out the price they list their cars at on the internet is "their cost of the car" not what ... view morethey are selling it for... WOW really?? never heard of this before so I called the General Manager whom confirmed that they just wanna throw out a number so we know what they have in the car.... thats laughable... do they think i believe they have $19982 invested in a car they are selling for $20999 I don`t think so. I would stay away from this lot unless you like being "LIED" to or "Being Talked Down To" and laughed at. Heck I would have been willing to split the difference but apparently they are selling plenty of cars up there... Please warn evryone and keep your immediate family away from this lot. You can email me anytime to get all of the details of how we were treated. mrsoonerfan @ yahoo.com. Mike
mikentulsa / 8/28/2012

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