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Vaughn Automotive / Ottumwa, Iowa

Rating: ★
29 years in Business
Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting
Address: 1311 Vaughn Dr, Ottumwa
Postal code: 52501
Phone: (641) 682-4574

24 hour towing!

Here at L & M Transmission and Towing, we offer Auto service and repair in the Waterloo Cedar Falls and surrounding area. We specialize in Transmission service but provide complete auto repair. Ask about our Warranty. We also offer Towing, Starting Service and we unlock vehicles. Call today for quality efficient service!

Categories:
Automobile Body Repairing & Painting, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Auto Repair & Service, Auto Oil & Lube, Automobile Accessories, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
Payment:
discover, master card, visa
Open hours:
Mon - Fri 9:00 am - 5:00 pmSat - Sun Closed

Reviews:

Look somewhere else....
Not very good service. The guy that sold me my car was horrible at returning my phone calls. The car looked okay when I got there and purchased it and it ran good when I test drove it. However, a couple months later the air conditioning pump went out in my car, which he failed to tell me the air conditioning was going out before I bought it (he had to have known, because the car shakes when the pump is going out, but... view more it didn`t do it when I test drove it). After a trip to Ohio from Iowa, the pump finally went out and I was stranded in Ohio with a broken car and a $1400 bill (I eventually got the car back to Iowa). I called to ask if they could alleviate some of the cost since they obviously flat out lied and failed to tell me the car was not running correctly, but I got nothing again. Now the trunk latch is broke, the cover on the buttons in my car are melting off and now the remote entry is starting to go to hell. The customer service is horrible and after buying my car I heard from numerous people not to go there. Would not recommend if you are looking for good and honest service.
alm1325 / 10/27/2011

The Worst Dealership
Worst service I`ve ever had. First they did a bait and switch on the diagnosis price. Then they gave a diagnosis for $700. I had the repairs done and the problem was NOT fixed! They refuse to take any responsibility. I even spoke to the General Manager and the GM Hotline. All I got was excuses.
Keith DB / 5/8/2011

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