Tuffy Auto Service Centers / Dixon, Iowa

Rating: ★

Auto Repair & Service, Brake Repair

Address: 2205 E 53rd St, Dixon

Postal code: 52807

Phone: (563) 441-0212

Great people, great products, great prices!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Categories:

Auto Repair & Service, Brake Repair

Open hours:

Mon - Fri 7:30 am - 6:00 pmSat 8:00 am - 3:00 pm

Brands:

ACDelco, AC Delco

Reviews:

Tuffy`s tuff sh*t policy

I am at a loss as to how this company is still in business. Their biggest liability is their incompetence. I have a fair amount of automotive experience and I can tell you right off the bat that lifting a car by the pinch weld will only end in damaging the body. Here`s my story. I bought a 2001 jetta. Understanding that the car had an exhaust leak and transmission issues I still bought it. Fist addressing the transmi... view moression I put the car on jack stands to check the ATF and inspect the trans for leaks and damage. After getting the transmission addressed I took it to Tuffy to have them look at the exhaust leak. They pulled the car in and put it on the lift closest to the waiting area. As the mechanic put the car in the air he stopes at about 5 or 6 feet up and put the car back down on the ground, came in the office and brought the man in the office out. They stood next to my car briefly before putting the car back up in the air. The mechanic looked at the exhaust for only a minute or two before putting it back down. The man from the office came in and said the whole exhaust needs replaced and he wasn`t sure if he could get the parts. I told him to call me and inform me of the price and availabilty of the parts when he finds out. I never heard back. I decided to repair the exhaust myself and went to put my car on the jackstands again when I noticed what all the fuss was about at the shop. The mechanic had smashed the pinch weld flat with the pedistal of the car lift. The damage was not there prior to them having it but was once I got it back. They deny damaging the car and I have no physical evidence to talk them to court on for the damages. There are plenty of shops in the area, avoid this one.

scott8177 / 10/5/2011