John Deery Motors / Cedar Falls, Iowa
Home of Road Husky trailers!
NW Trailer Sales & Service provides complete service and repair for all types of trailers, as well as towing solutions and custom trailer manufacturing. We cover everything from routine maintenance, like repacking wheel bearings, to emergencies like axle replacement.We specialize in troubleshooting electric brake, wiring and light problems and hydraulic surge brakes and couplers. We service construction/equipment trailers, horse and livestock trailers, boat trailers, 5th wheel and travel trailers (exterior), and utility trailers among others.Besides manufacturing Road Husky steel flatbed trailers, we are a full service dealer for Haulmark cargo trailers and PJ dumpbox and construction trailers. For your towing needs, we sell and install B&W turnover ball gooseneck hitches, Draw-Tite receiver hitches, and Pro Series 5th wheel hitches, along with Tekonsha and Dexter brake controls.A full line of parts are in stock and most can be shipped direct to you.Located a 1/2 north of Adel on Hwy. 169, we are just a quick drive away from Des Moines, West Des Moines, Waukee, Clive, or Grimes, Iowa.We offer complete solutions for all your trailer and towing needs. Whether it is sales, service, parts or repair, we can help. Give us a call today!
Reviews:
I found the car I wanted through an internet search (was about 150 miles from home, but I had pretty clear requirements for the car I wanted) and sent an email to the dealership. Johnny Deery replied back promptly with information about the car and a lower price than was listed. I checked the blue book values and fou... view morend the price to be quite fair. I made a late Friday afternoon appointment to look at the vehicle. I had a few other questions through the week, which were all answered very promptly. When I got to the dealership, the car was ready. The whole test drive, paperwork, and final preparation of the vehicle were performed absolutely efficiently. Even during that time, everyone in the dealership made sure I was comfortable and taken care of with beverages, etc.
Upon leaving (after the sale was already finalized), my husband, out of the blue, asked if the service dep`t had any time to take a look at the broken air conditioner in his vehicle--it had been broken for awhile despite having been looked at by another mechanic. We were only in town for the weekend and it was very hot out. This was at 5 pm on a Friday and we realized that this was an awful lot for us to ask. But John Deery Motor`s response was outstanding. Johnny told him to bring it in first thing Saturday morning and gave his cell phone number so that he could make sure we had no trouble getting in. It turned out to be unnecessary because when my husband got there, the service dept was already waiting for the vehicle (obviously great communication inside the business) and two technicians worked on it for the next 4 hours--even staying a little late to finish it up. The charge was much lower than we expected for such above-and-beyond service on short notice and the air conditioner works great.
Again, I cannot recommend John Deery Motors enough. They are very fair, competent, and especially customer-focused--even after the sale was made. Really outstanding.