Velasquez & Sons / Waterman, Illinois
Rating: ★
7 years in Business
Auto Repair & Service, Automobile Parts & Supplies, Mufflers & Exhaust Systems
Address: 217 N 6th St, Waterman
Postal code: 60115
Phone: (815) 758-8600
Categories:
Mufflers & Exhaust Systems, Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission, Automobile Accessories, Brake Repair
Open hours:
No info
Reviews:
Ripped off by Velasquez and Sons
*Took car in 9/2/09 to Velasquez and Sons 217 Sixth St in
Dekalb. Check Engine Light was on and car Shaking
*Was told it was an Ignition Coil and would be $190
to fix.
* 9/3/09 at 9am. Car shaking, check engine light
back on. Pedro at Velasquez and Sons
told me to go to Autozone and get a diagnostic, because he cant figure out what`s wrong. All of this should have been done prior to charging me $200.00. I re... view morequest a refund and am denied.
Upon finding another mechanic, figured out that the part he replaced was not working, he hadn`t even tested it, just told me that the car was fixed. Now he believed that there were several other problems that I should let him fix. I didn`t trust him and took my car to Tires Plus who identified that the part wasn`t working. Still Velasquez denied me a refund, even with the printout of their poor workmanship. I have a claim with the Better Business Bureau now
We as consumers have no form of recourse when Auto
Repair Mechanics take our money without fixing our
cars. Maybe because I`m a woman who doesn`t know
much about cars I seem an easy target. People
should be aware that a company with these bad
practices are preying on Dekalb area residents
mporties / 9/10/2009