Advance Auto Parts Belleville / Shipman, Illinois

Rating: ☆

20 years in Business

Automobile Parts & Supplies, Battery Storage, Engine Rebuilding & Exchange

Address: Shipman

Phone: (618) 277-2443

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Categories:

New Car Dealers, Used Car Dealers

Payment:

master card, discover, visa

Open hours:

Mon - Thu 8:30 am - 8:00 pmFri 8:30 am - 6:00 pmSat 8:30 am - 5:00 pm

Brands:

Chevrolet

Amenities:

GM Certified Used Vehicle,Pro Sho,Saturn Authorized Service Dealer,Chevrolet Volt Sales And Service Dealer,Chevrolet Volt Service Only Dealer

Extra phones:

(309) 663-4311(309) 319-6879(309) 261-2016

Reviews:

AWFUL. I have to go these guys...

AWFUL. I have to go these guys for service. I purchased a Chevy Aveo - which I encourage you avoid at all costs; you should AVOID CHEVY and GM all together. They told me all of the problems my model had after it was too late to return it. It is hard on tires. The alignment is likely to be off set, and ultimately eat through tires because the car is so ?ˆ?light?ˆ?. They are completely open with me as to how and why my car... view more is failing and in the next breath explain to me all of the legal reasons why Chevy doesn`t have to do anything to help me. I have requested they buy back the car, on the count of all of the issues I have had. At a certain point, when you own a new car and its been two years and you?ˆ™ve had it in the shop for major repairs?ˆ¦it starts to smell like a lemon right? The engine had to be rebuilt right after the first year. There was also a problem with the oxygen sensor. It would fail, and my car would stop sending fuel through the engine (this would happen often as I would be getting on the highway?ˆ¦my car would die!). They did not know what to do, and they did not know how to fix it. I had to bring it in twice because they were so confused. The warranty was extended to 75,000 miles cause I have had so many problems actually. Recently I brought it in because I was told by who rotated my tires that there was something wrong with my suspension and it was destroying my tires. Chevy was all too quick to disregard this, say that nothing is wrong with my car but it is and will continue you to be ?ˆ?hard on tires?ˆ?. I asked the guy who checked me out, what I could do to avoid this in the future as I have to be a third set of tires now at 37,000 miles! He just said ?ˆ?I don?ˆ™t know?ˆ?, and that my model was a bad model. We asked if there was anyone who might know more about my car and how I could possibly extend the life of my tires?ˆ¦he shook his head again and said, ?ˆ?I don?ˆ™t know?ˆ?. DOES THAT SOUND LIKE A LEMON! The manager also told me how he knew someone who owned the same model as me and that she had abnormal tire issues. SO apparently, at Chevy, it is ok for them to sell a bad model that abnormally uses up tires and needs a lot of service. There are a couple people there that are human, and actually seem to empathize with me however they admit they really can`t do anything. This was one of the worst purchases I have ever made in my life. I thought I could trust this name and brand. They are unprofessional and they do not care about developing a long customer relationship over time. I have dealt with the local Chevy people, the larger company, and GM, and they either do not care or else they admit my car is a bad model and that they cannot do anything. Chevy today is a company that makes crappy cars, and has a great warranty to protect themselves and not the customer. BUYERS BEWARE. I wonder how some of the people working there go to sleep at night.

JennyCrones / 11/13/2012