Castle Honda / River Grove, Illinois

Rating: ★★★

New Car Dealers, Automobile Parts & Supplies

Address: 6900 Dempster St, River-Grove

Postal code: 60053

Phone: (847) 965-8833

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

Horrible experience read below

I purchased a 2008 oddessey and at time of purchase was promised several things would get fixed. After 5 months of calling and complaining this wasnt getting fixed I finally said I was driving in to get it fixed have what I was promissed. Over 20 phone calls and a dozen messages with 3 different managers...terrible service and complete lack of respect for the customer..sell the car and kick out the door attitude.
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They wanted me to give up and not get the things they promissed on the car..I got a great deal on the car but they just wanted to forget about what I was promissed..never returned my calls..worst car experience ever!!!

discgolfin / 4/25/2012

Thank You

Larry Was Terrific, Honest, Fair, Friendly, And Professional

Robin RC / 2/15/2011

The transaction is very smooth

Dealer is close to where I live so I tried to get them match the lowest quote I got. They matched it. The transaction is very smooth. no additioanl funny fees at all. Mike in the internet department helped me. He is not extemely friendly as some dealers are but I got the car with the price I was quoted. To me that is the most important thing. I do need to wait there quite long because the car I need is not in their l... view moreot. they need to get it from somewhere else.

joylocknane / 1/26/2011

No pressure!

I recomment Castle Honda! It was a very positive buying experience. No pressure!

TrishVS / 1/19/2011

Not overbearing, not selly.

This is three years ago, but Castle Honda did right by me. I knew what I wanted. I had some competitive quotes. They found/had the model I wanted and beat my written quotes. Professional, helpful and I appreciated the attentiveness. Not overbearing, not selly.

SungM / 1/13/2011

truly a ""happy"" one!!

My experience yesterday at Castle Honda,was truly a ""happy"" one!! I dealt with Rafael Cisneros,who was so laid back, and ""down to earth""...being a woman I knew from past experiences, how ""dealer`s"" can be so intimidating,and ""pushy""..I was actually dreading buying a new car. Rafael made my purchase so easy and stress free, I am still in shock!! Rafael was professional and gave me the best deal,I thought possi... view moreble...after doing much research,before I went into any dealership. I will be recommending Castle Honda to my friends and family...

casandragierut / 1/10/2011

They are efficient and don`t waste your time up selling

I had a great experience with Mike buying online. I purchased a 2009 Accord EX-L w/ Navi for over $1000 below invoice including extras! He was the lowest cost (via email) and required no negotiation. When I had a question what the price was OTD (in case there were some hidden fees) he emailed me the full price and breakdown (taxes, fees, license & registration, etc..) and there was nothing out of the ordinary. Then h... view moree put me in touch with the F&I manager so I could finish negotiating via email on an extended warranty and finalize financing (apply online at [violative content deleted]) so I knew the exact cost to leave with the car. I HIGHLY recommend working with this dealership. They are efficient and don`t waste your time up selling you with crap you don`t need.

ILguest / 1/6/2011

We drove the extra miles and are happy we did.

Purchased a new 2009 Civic LX through Mike A. Great, non-pushy, straightforward experience. Did everything online first, with a few phone calls. Mike was right on target with the edmunds TMV price. Other local dealers either didn`t respond to our request for quotes (even after multiple calls) or quoted almost $2,000 more than Castle! Can`t comment on financing because we paid with cashiers check. We had all the infor... view moremation ahead of time, brought the check and were out and happy with a new car in less than 2 hours. Our closest dealer is Carr`s, but we drove the extra miles and are happy we did.

Guest IL / 1/4/2011

As you can tell, I`m happy.

I just had a perfect car sales transaction on a 2007 Honda Fit. A fair quote was arrive at over email, an accurate estimate of how long it would take for the car to arrive was provided, and the car was delivered as promise. No fuss, no tricks, no BS. My wife was so pleased with what she saw that she said she was ready to buy a car tomorrow. Everything went down just like I like it -- extras were offered, but simple `... view moreno, thank yous` were sufficient. No haggling, no fast-talking, just a simple sales with the terms we arrived at. I was waiting for something to go wrong, but it didn`t. As you can tell, I`m happy. I highly recommend you contact Mike A. via internet for a Honda purchase.

ChiTownsFinest / 12/30/2010

Bill Jew was awesome!

Bill Jew was awesome! Treated me with respect and integrity. Didn`t play any games. I received a great price, fabulous financing, excellent customer service and reasonable trade-in price. I highly recommend him and Castle Honda. Thank you for a truly no hassle experience!

lessieconsuelo / 12/21/2010