Bill Jacobs Volkswagen / Lockport, Illinois

Rating: ★★★★

6 years in Business

New Car Dealers

Address: 2211 Aurora Ave, Lockport

Postal code: 60540

Phone: (630) 848-6600

Full Service Auto Repair Shop.

Division Auto Clinic is a full service auto repair shop licensed by the city of Chicago. From diagnostic to an engine rebuild we have the skill to get the job done correctly in a timely manner at a reasonable cost. We will maintain your vehicle as well. This means change the oil and filters as well as replacing tires and brakes when necessary. Our mechanics are emission experts. If you have already failed an emissions test or are concerned about the check engine light on you dashboard, bring your vehicle to Division Auto Clinic and we can diagnose your problem and give you a fair price to repair it. Call us today to schedule a time to bring you vehicle in.

Categories:

New Car Dealers

Neighborhoods:

Wild Flower

Open hours:

Mon - Fri 9:00 am - 9:00 pmSat 9:00 am - 6:00 pmSun Closed

Brands:

Volkswagen

Extra phones:

(630) 851-5600

Reviews:

Above and Beyond

The service team (Virko/Kevin) goes above and beyond to accommodate my needs, listen to my concerns and shows demonstrated knowledge of the issues at hand. This is the main reason my family remains a loyal customer to Bill Jacobs VW.

Cheuy / 7/25/2011

Thanks Joel!

Worked with Joel in the service department, got top notch service, very enthusiastic about being at his job and is a valuable asset to Bill Jacobs VW`s Service Dept; Also saw Bryan from sales, was enthusiastic as well and took the time to ask how my real estate business was going.

AngieEvan / 5/9/2011

Thanks for the pleasant experience!

We have purchased MANY vehicles in the past, so we know what to expect. This was by far the most pleasant experience in purchasing a vehicle. Our sales advisor Bryan Wiater could not have been more attentive, personable and in tune with what we were looking for. The dealership itself was also very pleasant. I even made a comment about how nice it was set up and it must be a pleasure to work there (the Starbucks coffe... view moree was a plus!). This is our 1st Volkswagen, but our daughter has had 3 in the past. The Jetta is great and I would most definitely recommend Bill Jacobs to friends and family.

CMoran / 4/11/2011

Thanks Virko!!!

Virko was the nicest and most genuine service rep I have come across in a very long time. Two days after I was in for my service, my headlight went out and I came to replace the bulb. Virko saw me, came and shook my hand and even remembered me by name. He was very willing to go above and beyond for my needs.

cathleenw / 3/29/2011

Compassionate!!!

I like the way Michael Birch, as well as Virko Tammaru handle all of our car business.
They are compassionate Customer- and Volkswagen people.

Kara K / 3/18/2011

Great customer value!

Nate Gustafson is a great service advisor! He answered his phone, recognized who I was, listened to the problem and was able to get my vehicle in for service right away - and provide me with a loaner car. The service technician was able to diagnose and perform the necessary repairs and I had my vehicle back in time for the holiday week-end. Pam, the cashier, was warm and friendly. These folks made me valued as a cust... view moreomer.

WGlenda / 3/11/2011

Outstanding auto dealer!

Bill Jacobs VW sales and service staff is outstanding. This is my 2nd vehicle purchase from this dealership and I will likely consider them for future purchases and refer family and friends; as their service and staff is second to none. Additionally; the sales consultant (Andy) did an excellent job in matching my needs to the appropriate vehicle. He was very friendly and knowledgeable.

carrolje / 2/17/2011