Wasco Auto Care / Lafox, Illinois

Rating: ★★★★

Auto Repair & Service, Tire Dealers

Address: 40W288 Wasco Rd, Lafox

Postal code: 60175

Phone: (630) 443-7621

Your vehicle restored to pre-loss condition or better!

Chatham Collision Repair Inc has been serving Springfield & Chatham Illinois area since 1997. Our specialty is auto body/collision repair for all types of vehicles & boats. Our goal is to restore your vehicle to pre-loss condition or better. Kevin Daugherty and his highly trained professionals have been hand picked from among the best in the industry. We are trained to provide you the solutions you need as well as the quality you deserve. Our services include: ?ˆ? State-of-the-art spray booth ?ˆ? Computerized frame straightening ?ˆ? Every vehicle cleaned inside and out ?ˆ? Quick turnaround times ?ˆ? Secured lot ?ˆ? Loaner cars ?ˆ? Pick-up and delivery ?ˆ? Insurance company approved For you protection Chatham Collision Repair photographs and documents all work done to your vehicle. We are I-Car Certified, AASPI, Springfield and Chatham Chamber of Commerce members and the Better Business Bureau. We offer a written lifetime warranty for as long as you own your car. All vehicles are thoroughly cleaned inside and out. Our goal is your 100% satisfaction. Stop by for an estimate today or visit our website for more information. Call us today!

Reviews:

Always Outstanding & Professionalism

Wasco Auto Care has been servicing and maintaing our fleet of vehicles/diesels for several years. They always find ways to SAVE us money! They are EXTREMELY HONEST about what our vehicles need now, and what repairs we can hold off on. Especially in this economy, this is important to us. QUALITY/SAFETY is their guide to running a business. They take time to explain everything to us, and they are not pushy commission s... view moreales people like some other shops. We are not rushed or pressured by them, and this allows us to make wise decisions. They have many years of experience, and they STAND BEHIND THEIR WORK! Wasco Auto Care is clean and very professional looking! We would not take our fleet anywhere else! And, it`s nice to see them working on the Squads :) KEEP UP THE EXCELLENT WORK!

Tom1945 / 6/14/2010

Exceptional customer service, courteous, professional & friendly

What a great shop! Cool collection of cars in lobby! My kids went crazy! Frank was so generous and let them pick one out! What a great guy! The employees were extremely polite and professional! I`ve been there a few times now over the year, and I`m extremely satisifed with their services and prices. Very knowledgable and they knew exactly what was going on with my car! Thanks!!!!

MarcB48 / 7/12/2008

Frank went out of his way for us when we were stranded...

Just want to let you know that one day last winter, our car broke down out in the far western suburbs (Dekalb area) and we called Frank. He was so caring and eager to help us, we could not believe it. He left his shop and drove over an hour with the bad weather to help us. We did not have any money, and I explained that to Frank, so he said let me come over and take a look and see if he could do anything without ha... view moreving to call a tow truck. He did what he could, but it still needed to be towed to the shop. He told me that we could work something out, and I wasn`t quite sure what he meant. So, he called the tow truck and drove us home. How nice! There`s not many people/owners of businesses like this! I kept telling him just leave the car and we would figure something out later, but he insisted on helping us. He had the car towed to his shop and they fixed the problem the next day. Frank delivered the car to us the next day at our door. He did not want to charge us, but we did not want anything for free! He made us a bill, but I know he was very conservative with the prices, and told us to make him payments. That was incredible! He is really a good Christian and a special person! Our car is still running strong, and we`re extremely grateful to know Frank and his friendly employees! Thank you & God Bless!!!

jane1949 / 7/12/2008

Frank went out of his way to help us when we were stranded....

Just want to let you know what a special person Frank at Wasco Auto Care is. Our car broke down far from home in bad weather and he went out of his way to help us! Wow! We did not have any money, but he was still willing to help us. He tried to fix the car without having it towed to his shop, but was unable to. He towed the car to his shop and drove us home. The following day, he fixed the car and delivered it to our... view more front door and did not want to charge us anything. We could not accept that! We knew that we negelected our car because of our financial problems, but we were not going to burden Frank with our problems. We insisted that Frank bill us. So, he gave us a very conservative bill and told us to make payments as we could. How incredible is that!! Not many people like this left in the world. Honest and willing to help others. We believe that Frank is a good Christian and likes to help people. Thank you Frank and your nice employees. Thank you & God Bless!!!! We wish you only the best! Don`t change!!! -- Also, our car is running great!!!

jane1949 / 7/11/2008

Excellent Customer Service!

I have been a loyal customer for over seven years and I would not take my car anywhere else. Our family loves them! They are extremely helpful, honest and trustworthy and I always refer their shop to any friends and neighbors. They are price competitive and always on the ball! Thank you Wasco Auto Care!

beagle1 / 7/11/2008

Excellent Customer Service! Very nice and friendly shop!

I have been a loyal customer for over seven years and have not had any problems! They are honest, trustworthy, price competitive and always on the ball! My family and friends take their cars to them also. We are very satisifed with their work and expertise! Frank always goes out of his way to help us! Also, they make us aware of things that are under warranty on our cars, so we do not have to put unnecessary money ou... view moret of our pockets! We love them!!!! Thank you very much Wasco Auto Care!!!

paul1956 / 7/10/2008

Wasco Auto Care should be avoided at all costs!!!!

I had my oil changed here. As I left my house that same day my oil filter fell off, lost all my oil and then my engine smoked and shutdown. I later found the oil filter in my driveway. They put the WRONG filter on. I suspect he did not have the correct filter in stock and gambled with this one because when I told him about it this guy became very defensive, claimed that it was impossible that the filter fell off... view more, has hung up on me, not returned my calls and has taken absolutely no responsibility for his actions. This guy, Mr. Frank Devin - owner and manager, is a criminal and will treat you like the dirt on his shoes.

Now my engine may be damaged and I have a mess to clean up. I am in the process of going after this guy.

Beware - this guy has other complaints against him as well!!!!

papabear123 / 5/7/2008

Exceptional Customer Service

Frank at Wasco Auto Care and employees go above and beyond to take care of customers. They provide exceptional service and are extremely polite. Their prices are extremely fair and I would not take my car anywhere else to have work done. Thank you for your honesty and exceptional service!!!!

mkeyes / 10/5/2006