Car-X Tire & Auto / Kildeer, Illinois

Rating: ★

42 years in Business

Automobile Parts & Supplies, Brake Repair

Address: 8900 N Milwaukee Ave, Kildeer

Postal code: 60714

Phone: (847) 635-7000

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Categories:

Automobile Parts & Supplies, Brake Repair

Payment:

cash, check, amex, master card, visa

Services/Product offered:

Brakes,Oil Change Service,Car Battery Store,Tires,Transmission Repair

Open hours:

No info

Brands:

Michelin,Kumho Tires,BF Goodrich,Goodyear,ACDelco,Cooper,Raybestos,Valvoline,Mobil,Bridgestone

Languages:

English

Reviews:

Stay Away!!!!!! Horrible serv...

Stay Away!!!!!! Horrible service. I had a set of struts replaced and within 3 weeks they failed. I had another set installed and all was good for about a year. Started hearing the familiar noise in the front and since I had a coupon for a free 100% inspection from my dealer, I took it there and all they found were that it needed was belts and indeed new struts. I called Car-X and they said bring it in as the struts ... view morewere lifetime warranty, so I did. They did say the struts were bad but also the balljoints and connecting links were bad, which caused the struts to go bad. I brought the car back to the dealer and had them double check everything again and they found all to be good. The service manager was kind enough to call Car-X and explain their findings but the Car-X Manager wanted nothing to do with it. I am appealing to corporate but not holding my breath. I recall years ago having a muffler replaced and I actually saw a "technician" burning holes in a good pipe in an apparent attempt to get me to replace it along with the muffler. I got the manager and showed him th pipe which was still blue around the holes and smoking, and he said it must have happened when they cut off the muffler. I told him I saw the Tech actully burn the holes in and he denied they would do such a thing but they replaced the pipe free of charge. I should have learned then. Needless to say I am never using Car-X again.

KJ12345678 / 11/27/2011

Stay Away. Far Away!!!!

Stay Away!!!!!!!! Horrible service. I had a set of struts replaced and within 3 weeks they failed. I had another set installed and all was good for about a year. Started hearing the familiar noise in the front and since I had a coupon for a free 100% inspection from my dealer, I took it there and all they found were that it needed was belts and indeed new struts. I called Car-X and they said bring it in as the strut... view mores were lifetime warranty, so I did. They did say the struts were bad but also the balljoints and connecting links were bad, which caused the struts to go bad. I brought the car back to the dealer and had them double check everything again and they found all to be good. The service manager was kind enough to call Car-X and explain their findings but the Car-X Manager wanted nothing to do with it. I am appealing to corporate but not holding my breath. I recall years ago having a muffler replaced and I actually saw a ""technician"" burning holes in a good pipe in an apparent attempt to get me to replace it along with the muffler. I got the manager and showed him th pipe which was still blue around the holes and smoking, and he said it must have happened when they cut off the muffler. I told him I saw the Tech actully burn the holes in and he denied they would do such a thing but they replaced the pipe free of charge. I should have learned then. Needless to say I am never using Car-X again.

Kevin J12345678 / 11/26/2011

New Spark Plugs

I went in and asked for new spark plugs. the mgr asked, what is your car doing? I told him what the car was doing (it was jerking and would not accerlerate immediately, would take a few minutes to get in gear, and the check engine was on). The mgr advised a full diagnostic, I said okay, ( I should mention that I am a female) After doing the diagnostic, the mgr advised me that I needed O2 sensors first, they could... view more install both O2 sensors for $385, other things were wrong, but once they installed the O2 sensors, they would be in a better position to access what was wrong I told them thanks, but no thanks, I have a regular mechanic that I trust, but he would not be available to work on my vehicle until Monday(this was a Saturday) Please just install the spark plugs, mgr had me to sign paperwork stating that against better advice(blah, blah, blah), said okay, fine, just install the spark plugs I leave, no surprise, car still doing the same thing I take my car to my regular mechanic who said you had your spark plugs changed, really, well, I had to change them again (so my "new spark plugs" wore out in two days. Really! I called the corporate office, who said wow, that happened, we will investigate. Sure, haven`t heard from them since I called a month ago. the diagnostic, the mgr advised me that I needed an

Ocean48 / 5/29/2010