Rating: ★★★
Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission
Address: 1580 W Ogden Ave Suite 310, Glendale-Hts
Postal code: 60540
Phone: (630) 983-7444
Service is our best part.
It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers.
This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.
Reviews:
Bad Company
I had taken my car for getting an estimate. After a long wait was told that I need to pay $300 for diagnostics before they can give me an estimate as I had so called transmission problem.
I know for a fact that I did not have a transmission problem and had it estimated 2 places before I took it to them to make an informed decision.
When I decided not to go ahead with a fix and got my car back, I found my driver... view more`s door latch was broken which was not when I had dropped off. Hadn`t seen a dirtier place than this before.
jeffholtsr / 7/6/2011
Best place ever!!!
This place is wonderful!! Everyone who works here is very knowledgeable and very nice...and one employee in particular is very, very sexy and handsome and wonderful:)
rd10 / 8/23/2010
BEWARE!
I never write reviews, but I wanted to warn others about this place. I took my car here with an emission leak. I was told it was fixed. After that, it would not even start.
I took my car to him a total of 5 times, and each time, they ""fixed"" it. I had to keep taking it back because my engine light came on.
After $500 worth of repairs, I finally took it to the dealer. They fixed it, and I have... view moren`t had trouble since. The dealer gave me the part that Multistate ""fixed,"" and it was the wrong part that they used.
He ended up giving me about $225 back, but I lost about $275 and a lot of wasted time which I couldn`t afford.
He would always contradict himself as well. Warning: Don`t go here. They apparently didn`t know how to fix my problem, but unfortunately, they felt comfortable taking my money and wasting my time.
Kris707 / 3/3/2010
Great Customer Service
We were in a tough spot needing to go out of town and our Rav4 wouldn`t move. The dealer said it would be over 4500.00 Multistate was almost half and we got it back in only a few days. Towing was free, the diagnostics was free and the even replaced a blown out tail light.
bukabear123 / 10/24/2008
Great Service!
The staff at Multistate exceeded all expectations. They towed it from dealer who wanted almost twice as much. They didn`t even charge us for the tow or checking it out. Highly recommend these guys and would go back again if I need anything else done.
m_smith123 / 11/29/2007
Changed my mind
We were sent to this merchant by a service center .. They were wary of changing the fluid. These guys went the extra mile to make us feel at ease and maintenance was performed with some great attention to detail.
icainc / 9/4/2007
you need to avoid big time unfair in everyway
to be fair to the crew,they tried hard.
but they have no leadership
they had my car for thre mouth
by this time was very mad
the car was ready
i paid my bil (witch was more then i was told) so i strated up my car to leve
the car would not move.the owner said it must be a bad part 3 weeks later still no car. sorry guys but right is right
tictactoe / 6/10/2007
They did and exceeded what they promised
I was having serious problems with my Jetta transmission. I couldn`t get it in gear when it was cold. I took it to the local VW dealer. They told me I needed a new transmission. They could get me rebuilt one for
$3,500. The Midas dealer at 111th & Rt 59 recommended these guys. Al told me he could save me
at least $2,000. I was skeptical to say the least but he fixed it for $1370 and it`s been working fin... view moree
ever since. He replaced the master and slave cylinders and did a complete clutch job and never had
to even open up the trans case. He not only kept his promise but exceeded it.
mark_m60447 / 11/24/2006
Now that`s service!
We own a small business in Naperville. Recently our delivery truck developed a transmission problem. Their team went to work and within a day and a half we were back in business. It was so smooth from lining up the tow to staying after hours so I could pickup our Van. I sincerely thank Multistate for bending over backwards and bailing me out of a bad situation with my transmission. Now my Van can pull the wheels off ... view morethe ground.
pjackson_34 / 11/14/2006
Multistate Transmissions, Ripoff!
I have a 323I 2000, the transmission went @ 91K, so I took it to them and they showed me that the transmission was bad. I said rebuild it, they did (or so I Thought).The same problem that I had the first time with my tranny was back but additionally it was leaking also.
I took it to a transmission shop that specializes in BMW, mercedes..
They took it apart and told me that the transmission was never rebuilt.
I had... view more them do the work, 4 Days later I picked up the car and gave me an itemized bill. Multistate never gave me an itemized bill and I thought that was strange.
I spent $2700,00 at multistate to have the trans rebuilt and it never was.
Then I spent (Because of Multistates either incompetence or them just being rip off artists) $3000.00 at the place on the east coast.
jimtencza / 4/13/2006
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