Rockenbach Chevrolet / Gages Lake, Illinois

Rating: ★★★

29 years in Business

New Car Dealers, Used Car Dealers

Address: 1000 E Belvidere Rd, Gages-Lake

Postal code: 60030

Phone: (847) 223-8651

New Car Dealers, Used Car Dealers

amex, discover, master card, visa

Mon - Fri 7:00 am - 7:00 pmSat 8:00 am - 2:00 pmSun Closed

Chevrolet

(847) 223-2234(847) 794-8493

English

Great deal at Rockenbach Chevrolet! I went in on black friday and bought two cars from them. A new Silverado for me and a new Tahoe for my wife. The whole thing was great. They gave me the $6000 off of the price and gave us 0% interest. I talked to the general manager and asked about some of the review on the web. He had a great response. He said that there are a lot of dealerships that don`t like the way Rockenbach ... view moreChevrolet discounts there vehicles and every time a happy customer post a review of what a great experience they had the other dealers write a bad review. I asked about not returning customers keys, because this did not happen to me. He said the manager always returns the keys to a customers for their trade. I really enjoyed our experience at Rockenbach Chevrolet and intend on returning. As for lilfitzy330 I think you must work at a car dealership, because they did honor the price and never kept our keys. Our experience was nothing like you described.

petemimor / 12/4/2011

I would recommend Rockenbach Chevrolet to all my family and friends. I shopped a few dealers to get a great deal for BLACK FRIDAY. Rockenbach Chevrolet was packed with customers. You would have thought they were giving away cars for free. Well anyway I looked at the new Chevrolet Cruze and thought they would think I was crazy for even thinking about a new car. I was told I had to buy used by the other dealers. The ot... view moreher dealerships told me what I could buy, but I was not happy with what they told me to buy. I did get a free $50 gift card from the other dealer, but that was all. When I pulled up to Rockenbach Chevrolet I told them what I wanted and they showed it to me. Everyone was very pleasant and knowledgeable. I was able to meet the general manager Mike Fullmer, who by the way looks like John Cusak. It was a little weird. The deal was better than any dealer I had shopped at. If you want to buy a car you want go see Mike Fullmer.
ServiceValueLiked: Disliked:

Gerald74 / 11/26/2011

I went to Rockenbach Chevrolet to get a $99 car on black Friday. I was shocked to see how nice these cars were. They had about 15 cars that were very clean and appeard to run great. I got my $99 car and took it to my mechanic. He was shocked to hear about my purchase for $99. I really needed a vehicle badly. Thank you Rockenbach Chevrolet for selling me a vehicle and being honest. I will send all my family to ... view moresee you. My sales person Jorge Miranda was a very nice person and did not try to talk me into any other car. He listened and understood.

Sue Chiller / 11/26/2011

Found a truck on website, called - verified price only to be told that that WAS NOT the price. Then the 3 condesending Managers had a pow wow and then treated me with arrogance and disrespect. DO NOT BUY ANYTHING FROM THIS DEALER - BAIT AND SWITCH!! Wasted my whole day as I drove hours and was there almost half a day. They ARE LIARS

Philmik / 10/12/2011

My experience started with an internet search. When I did talk to the supposed used car sales manager/internet sales manager, he quoted me a price and the mileage of the vehicle I was interested in. I made an appointment as a so called VIP customer. I emailed early in the day to change the time of my appointment reiterating the quoted vehicle, price and mileage. I fully expected that the vehicle would be ""... view moresold"" or the price quoted would have been a ""Mistake"". Low and behold, both the price and mileage were different! Go figure:) The salesman was given my email 15 minutes before I arrived and knew I`d be upset. The price was $12,000 more and the mileage was 16,000 miles different. Needless to say we left, with whatever anyone`s stereotype of a used car scam/bait and switch, terrible customer service, waste of time you have, they fully exceeded. Well done Rockenbach team. I`d have preferred to write the owner, and will continue try to find his/her email address. I will be sure to let everyone I know to avoid this dealership as should you!

bfflol43 / 9/12/2011

This was a great over all experience. From the moment we waled in our experience at Rockenbach was better than we had expected. From the time we mert the sales professional to moment we walked out we we`re treated excellent. They treat you like you are their only customer. Great customer service, these days that`s hard to find. From sales, customer service, financing and service, everyone took care of you like you we... view morere their number one priority. I would reccomend Rockenbach Chevrolet to everyone.

timspoors / 8/7/2011

Rockenbach Chevrolet. Simple the Best. I went looking for a new Chevrolet Cruze today and had shopped the internet for over two weeks. I visited three other dealerships in my area and the only dealership that would honor their price was Rockenbach Chevrolet. The other dealerships said that there were no hidden fees. The only dealership that gave me a quote and honored it was Rockenbach Chevrolet. I will let all... view more my friends about Rockenbach Chevrolet. YOU MUST SHOP ROCKENBACH

lisatape / 3/19/2011

This was a very honest dealership. They were the only dealer that honored their price.

lisatape / 3/19/2011

I had called about a vehicle that I saw listed on-line. I spoke with Mike Kuhn who verified that the vehicle was still in stock.

I mentioned that I was on my way to see the vehicle. Mike had the vehicle washed before I got there. Mike then introduced me to Jorge Miranda, who was the sales person that would help me.

Jorge was very helpful and made the entire visit extremely pleasent. Jorge made sure to... view more show all the options and features of the vehicle. Jorge also took time to explain some of the small perks that Rockenbach Chevrolet gives their customers. The visit was stress free and was quick and smooth.

I will defintely recommend both the dealership and Jorge Miranda to anyone that I know that is looking at purchasing a new Chevrolet or used vehicle.

Rockenbach Chevrolet is now my new dealer. I look forward to servicing my new car with them

JuliePage / 11/14/2010

we bought a car there and they completely screwed us over from the beggining.hey switched the price on us, they were very rude. We completely regret buying the car from them and since there are some unclear issues we will take further steps to fix this problem, but we would like to share with other buyers our experience to avoid problems that others can run into with this dealership as well as we did.

Go ... view moreto any other dealers and avoid ROCKENBACH CHEVROLET!!!

ralucar / 11/10/2010

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