Plaza Tire Service / Brussels, Illinois

Rating: ★★

Auto Repair & Service, Tire Dealers, Brake Repair

Address: 7878 Mexico Rd, Brussels

Postal code: 63376

Phone: (636) 397-6333

Like it never happened.

Have you been in a fender-bender? First Street Auto Body in Springfield, IL, can make it look like that bang-up never even happened! It doesn?t matter what you drive, import or domestic, we can buff out those dents and polish up that finish, getting your vehicle back to factory specifications! We?ve been satisfying customers for over 22 years now with top-quality collision repair work. We offer ?ˆ? Collision repairs ?ˆ? Frame and unibody alignment ?ˆ? Exact color matching ?ˆ? Local and long-distance towing ?ˆ? Shuttle and complimentary courtesy car services Remember that your towing is free if we do the repair work! Our towing services can be reached after-hours, so your car can be at your shop before we even get in first thing in the morning. Call or drive on into First Street Auto Body for an estimate on your repair job!

Reviews:

Do not even bother. My dealer told me that all four tires needed to be replaced--only had 12,000 miles on them. After calling the store I was told that they would be replaced under the warranty. The salesperson who handled the situation immediately started the upsell to a more expensive tire and told me that only 2 tires needed replacing. I was upset, of course, and wanted an explanation and to see the measuremen... view moret. The salesperson yells at me--- "stop yelling at me", "I have respect for myself", "get out of my store" and then he went into the garage and barracaded himself against the glass and told me to leave. My car is still up on the lift at this point and I am worried that this guy is having some emotional breakdown and is going to do something awful to my car or to me. I ran out to the parking out and the mechanic is laughing at the situation while he lowers the car. The next morning I go back to chat with the manager. I am met at the door by the same salesperson who tells me that the manager will not be in until later-again yells at me after I apologized. I called the manager later-refuse to go in there-manager never apologizes and tells me that I am to blame. Never been treated like this by any business in my life. Go to another business for tires.

itstartswithuapfl / 5/32/2013

Great and Trustworthy Shop

Don`t rely on the first rating, just an unhappy and uninformed customer. This place is great to go to. They tell you what you need done and tell you what you can put off for a while in case you`re in a tight money situation. I`ve been going to these people for over 7 years now and they`ve never let me down. In fact a large amount of my family also bring our cars to this place because it`s the few trusted places we fe... view moreel comfortable bringing our cars to. I`m not saying I`m an expert on cars but I`ve been through a tech school for auto service and can tell they are true to their work ethic. As long as they stay open I plan on bringing my cars there.

DBar / 1/28/2012

Not to be trusted at all

It`s always about ""what else is wrong"" with these guys. I had a dealer tell me my Monte Carlo needed a water pump and I limped it home to avoid dealer cost. My mechanic agreed about a water pump but was backed up and I dropped it off at this Plaza Tire. They informed my wife it was an intake gasket not a water pump, charged $1100.00 and as the car was pulled off their lot it poured its water out and went right b... view moreack in to have (surprise) a water pump put on it. And the friggin water pump cost over $400 and the car had to go right back when it became obvious the car now had no heat! These people are pro`s ONLY at separating
you from your money. They count on the attorney general being too busy and requirements to prove them wrong being so expensive. No morals at all. And no class.

Neither they nor their office would do anything about it, saying my wife has approved the repair based on the phone call.

MALEnSTPETERS / 6/29/2008