Broadway Ford / Iona, Idaho

Rating: ★★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 980 W Broadway St, Iona

Postal code: 83402

Phone: (208) 525-8500

E-mail: broadwayfordidahofalls@gmail.com

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

I was fixing my steering column on my 97` F250 and needed a few parts. I got a diagram off the Mitchell website and came into Broadway Ford. They didn`t stock one of the parts I needed but Tyrel helped me find them out of Salt Lake for the next day so I could get my vehicle running in short order. I appreciate him taking the time to locate the parts rather than the 3 working days it would have taken to come from Tenn... view moreessee.

DuaneBlackburn / 8/14/2013

We were pretty upset and distressed when we lost the keys to our 1995 Ford. We were in town for the day from Jackson and had been out at lunch at Olive Garden so Broadway Ford was just a short walk away. When we came into the dealership we were informed that Ford only provided access to the key codes for ten years prior and 1995 wasn`t available anymore. We had looked everywhere for our keys inside the restaurant and... view more out, but couldn`t find them anywhere. Tyrel in the parts department was a polite young man and I`m sure he could tell that we were upset. He offered to get us in touch with a locksmith to cut the key from our door cylinder. He sold us the correct keys that the locksmith would need and set up the appointment within half an hour. We were so grateful for the help that he provided for us the keys and basically everything he did to make sure we were taken care of. That`s true customer service!

NancyLee56 / 8/9/2013

Broadway Ford has a very professional feel with a friendly atmosphere. I was having troubles with my car and went into the the dealership to see if I could get some help programming a lock/unlock remote for my taurus I had recently bought online. Terrell was very friendly and offered to do it for me for free. He was very polite and the whole process took about 2 mintues. Thanks for your kindness and good attitude!

KristineG265 / 8/8/2013

great friendly helpful service!

I have been into the service and body shops at broadway ford on multiple occasions with multiple cars and have ALWAYS had the best experience..Robert recently fixed my car and did an outstanding job as well as making it very convenient for my schedule and getting transportation figured out so I could drop my car off. great experience. I always recommend these guys for your cars kservice needs, they go out of their wa... view morey to do what`s the best for you.

jumptango / 6/29/2013

Go to Gary Butcher. He did everything he could to make sure that I was comfortable and that my families needs were met in purchasing a new car. He was not pushy and respected my time limits too.

CandyLaneMountain / 6/26/2013

The staff have always been cou...

The staff have always been courteous and friendly. The staff also seem to genuinely want to help you. That is where the positive qualities end. The staff?ˆ™s knowledge of their vehicle (at least the Focus) is deplorable. They have not been able to answer ANY of my questions. Their maintenance shop returns your car to you more damaged than when you left it. I brought it in for repairs, I received it back with grease all... view more over the interior and the console all scratched up where they took it apart. The parts department tries to overcharge for parts. They tried to charge me $180 for floor mats that I looked up and ordered at fordparts.com for $90. Update: The service department has tried to make up for their poor service by replacing the console (I would accept no less), giving my car a full detail and full tank of gas. I have not heard from the other departments. I am still disappointed that I had such poor service in the first place and that it took a bad review to get the service that customers deserve. If you do go to this dealership, make sure that you get the service that you expect. They will give it to you, but you may have to work for it.

wldthgsr / 6/25/2013

broadway ford is an easy place to get truck parts, tyrell really helped me out.

dblaine / 4/26/2013

Tyrel was a great help at Broadway ford. Thanks!

suzette45 / 4/26/2013

Broadway Ford is the place to go for Ford parts. The staff members there are friendly and helpful. Tyrel, who helped me, was especially professional and polite. He got me the glass for my rear-view mirror and even gave me a call when it arrived! I really appreciate the type of service I recieved!

chummychase / 4/12/2013

When I went into Broadway Ford I was very pleased. The prompt service at the parts counter was very professional. Tyrel helped me find the all-weather floor matts I needed and got them ordered. When the parts arrived he even helped me install them in my truck. Much thanks to Tyrel and the friendly atmosphere at Broaday Ford. I`ll definitely be back!

amymarko / 3/24/2013