DeCraene Service Center Inc / Port Barrington, Illinois

Rating: ★★★

Auto Repair & Service

Address: 850 S Eastwood Dr, Port-Barrington

Postal code: 60098

Phone: (815) 345-5218

Expert auto service with 24-hour towing and free pick-up and delivery.

DeCraene`s Service Center Inc. is a family-owned-and-operated complete auto service center located in Woodstock, IL. We have more than 27 years of experience in the automotive repair industry that enables us to provide high-quality service that you will be entirely pleased with. It doesn`t matter if your car or truck is foreign or domestic, we can get it serviced and fixed right. Our services include: ?ˆ? Electronic tune-ups ?ˆ? Transmission repair and installation ?ˆ? Tire sales and repairs ?ˆ? Wheel balancing and alignments ?ˆ? Brake replacements ?ˆ? Strut work ?ˆ? AC repairs and service ?ˆ? Battery replacements ?ˆ? Muffler work We offer 24-hour towing with free pick-up and delivery for our clients` convenience. Call today to find out more about our services and prices.

Categories:

Auto Repair & Service

Payment:

cash, check, discover, visa

Open hours:

Mon - Fri 7:00 am - 7:00 pmSat 8:00 am - 2:00 pmSun Closed

Reviews:

Air conditioning

This place is awsume freindly and courtius

Billdo / 7/28/2012

I dont know if it is just plai...

I dont know if it is just plain poor work ethic, laziness,poor customer service or a combination of all, but I will NEVER go back to this place again!!! I had some work done on my car recently by this establishment (tie rods and wheel bearings) and on my way home from work that same night one of the tie rods snapped or came loose. So I called up DeCrane`s and they towed it back to their shop. I call them early the ne... view morext day to see if they have looked at my car yet, they haven`t. They told me that they had some customers in line and that they would take a look in a couple of hours and give me a call back. I call them back 4 hours later and they tell me that they just took a look at it and it seems one of the tie rods snapped, i`m thinking OK, it happens. They tell me that the place they ordered it from is all out of stock. I thought this was kinda suspicious, so I made a call myself. turns out that they DID have parts in stock!!! I called them back and they gave me some bull about how they were using the computer to order parts and the system wasn`t updated. Either way the part was being delivered to them within 30 mins. I end up calling them back ONCE AGAIN and they tell me that where the tie rod snapped the threads broke and it needs to be re-tapped blah blah blah... So, to say the least I will not have m car until Monday and I am quite irritated...

Zen420 / 6/12/2011