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Minus Muffler-Brakes & Towing / Hamilton, Illinois

Rating: ★★
Auto Repair & Service, Automobile Parts & Supplies, Brake Repair
Address: Hamilton
Phone: (866) 595-6470

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Reviews:

OVER CHARGING AT ITS BEST
Never ever call this place for a tow unless you have money to burn. The quality of service and complete lack of professionalism should be looked at by the Better Business Bureau. Rude is the word that comes to mind when dealing with the Old Hag at the counter. It`s a shame that this little town has so little to offer and the kids in school are stuck dealing with people of this low caliber.
Socaldan / 12/14/2011

quick+fast+painless
We were moving and as we were loading up our car to be put on the tow dolly my brakes locked up. I called up Minus who I had used in the past for my girlfriend`s brakes and they towed us that night/afternoon (4:30 PM). We were scheduled to move early the next morning and they had my car done by 11:00AM so we only had to delay our move by a few hours. I would use again if for some reason I am ever stranded in Macomb. ... view more(I plan not to be back in Macomb in a long while unless it is for visiting friends)
KennyKo / 7/6/2011

Great Service, Freindly People
My brakes went out on me on my way back to Macomb . I took the car to Minus after I got a recomendation. The man I talked with Frank was a good guy explained to me everything that was wrong with the car and why it would need to be fixed. He seemed to care about me and the car. Quick service as well I took the car in without an appointment Monday and got it Tuesday by 11:00 A.M. I was called and updated on the progres... view mores of the car and what was wrong almost immediately after I took it in they were very helpful.

If you are in the Macomb area and need a repair done I highly recommend Minus Muffler.

Thank you Minus Muffler and esspecially thank you Frank!
AJEnno4 / 1/4/2011

Highly Reccomend
Dropped off my car on Wednesday afternoon and it was all done on Friday morning. They were in communication with me when they diagnosed the problem, when they fixed my car, and when it was ready for pick up. I couldnt have asked for a better experience, and when I came in I got a full explanation of what was wrong, they showed my the old parts that were replaced, and how they fixed it. The price was reasonable, 80%... view more of the total price was for parts alone. If you are looking for a spot in Macomb to get your car fixed, go to Minus (except tires, then go to Keisters). Definitely stay away from Car-X, thats another story...
ChaseWIU / 11/19/2010

Avoid them at all costs
My son`s car was running rough and he took it there. They replaced THREE sensors, plugs, wires, EGR valve and were ready to replace timing belt. Minor problem turned into $1640 scam and possibly more if they would have replaced a belt. They have no idea what they are doing. They may be good with mufflers but DO NOT let them make any other repairs. AVOID AT ALL COSTS.
JanuszHR / 9/9/2010

scam see for yourself
the word is that fake reviews have been made by owner and or employees using family members to make the fake reviews in effort to push the bad reviews lower on the review page so you dont see them without putting the effort in to look to the next page.look into it for yourself
nobsking1 / 11/5/2008

Bad Experience
Daughter goes to school in Macomb and she needed some work done on her car. Minus Muffler broke another part while fixing the part that we had problems with. Then they expected me to pay for the part they broke. Owner became very belligerent on the phone and even called my daughter a "Tramp" and we had to get the police involved to resolve the bill. STAY AWAY!!! Update: It also appears that they broke a piece of... view more the molding in the wheel well. URRRRGGGG! Another Update: Looks like they did a bunch of damage to the rotor and some other parts under the car. HAD HAMMER MARKS ALL OVER THE ROTOR! Had to replace it. About $800 in damage! Here are some images of the damage: http://www.flickr.com/photos/christophersens/2462357663/in/set-72157604998992202/
sibe74 / 10/30/2008

Super Great Experience
Came down for family weekend and my brakes went out someone at WIU recommended Minus had the work done great friendly service and good work and really enjoyed the employees.

Even took us back to WIU while work was being done and came and picked us up.

Would recommend Minus to everyone, I know my son will be going there for the next 4 years.

Thanks Minus!

LaGrangePark / 9/27/2008

Stay Away!
Daughter goes to school in Macomb and she needed some work done and Minus Muffler broke another part while fixing the part that we had problems with. Then they expected me to pay for the part that they broke! Owner became very belligerent on the phone and even called my daughter a ""Tramp"" and we had to get the police involved to resolve the bill. Very unprofessional!!! STAY AWAY!!!
sibe / 5/2/2008

Bee Careful here!
Recently had a car with disc brakes all around. Mechanic called and told me my rear calipers were frozen and both rear ones needed replaced. Not being very knowledgeable, I agreed and 600+ dollars later was back on the road. According to the mechanic at a Ford dealership in my town, he told me that the rear disc brakes on a Ford have to be turned in. The mechanic at Minus was trying to push them in with a C clamp. ... view moreAn expensive lesson I had to learn. Wish the mechanics at Minus would go back to school.
rgorshe / 7/8/2006

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