Autocenters St Charles / Golden Eagle, Illinois

Rating: ★

6 years in Business

Used Car Dealers

Address: 3621 Veterans Memorial Pkwy, Golden-Eagle

Postal code: 63303

Phone: (636) 946-4222

Used Car Dealers

Mon-Fri, 9am - 8pm; Saturday, 9am - 5pm; Sunday, closed

Proceed with knowledge: The sales staff is very friendly and helpful. They were able to obtain a lower interest rate than I was able. Let my lesson be your guide to obtaining your pricing. Be sure that the price of the car (listed on the internet) is your starting point and then work from that point as to what your payments will be per month. Get the final purchase price before you sit down to sign any... view more type of contact. I made the mistake of letting the monthly car payment be my guide and they ended up charging me $3000 more than what the car had been listed on the website. I`m not sure if this has been an issue in the past, but I just received a letter from an attorney advising to contact them if I`d experienced any issues with this dealership and one of the options he provided was the ....false advertising. Extended Vehicle Service coverage. I was sold a policy at a premium price for bottom of the tier coverage. Do your homework, I was able to obtain it online with premium coverage, 25 percent cheaper with a well respected company that rates very high with BBB. GAP insurance, check with your own insurance provider, the price I paid and then cancelled, was far too high. I`ve dealt with smaller dealerships before, unfortunately, this group does not meet up to the high standards of other dealerships that I`ve encountered in the past.

debasbury / 7/21/2013

.. SOooooo I`m giving it two stars .. I went here aug/2012 .. EXCITED second car,, trade in,, first car note .. didn`t have any credit BUT it wasn`t any credit to the point where this was my last resort.. HOWEVER I didn`t know that . I was alone in new car hunting .. 20 yrs old ,, they seen me coming ! The interest rate was like 25% .. I went through Exeter Finance . which was okay. but THE FREAKING CAR WENT OUT IN... view more DECEMBER ! I NEEDED AN ALTERNATOR ON A FOREIGN CAR 4 MONTHS LATER ! heck no it was HORRIBLE .. the warranty was a waste of life . NEVER AGAIN . i seriously do not RECOMMEND !

quititbee / 6/5/2013

I did not purchase a car from this dealer however I did obtain my financing with their help for a car that I had found on a different lot. As for the financing part of it, I was very pleased with the help that they gave me. They worked hard for me and have so far made it a very painless process. I did not feel "slimed" at all which is a feeling I was getting used to after visiting so many dealerships! I wou... view moreld definitely do business with this company again.

SRS2323 / 5/9/2013

They sold me a car & failed to inform me that this car FAILED emissions a week prior to me purchasing it. Now they`re making me fix all the problems that they should have fixed before I bought the car!! The dealers are rude, manipulative LIARS!

myieshaj / 11/7/2012

I went in on Feburary 4th 2012 and they sold me a vehicle with 4 HORRIBLE TIRES, BAD BRAKES, AND THE WORST, A BAD AXEL. THANKS ALOT GUYS FOR YOUR HELP! NOT.

kberly / 3/12/2012

This is my first time posting a review of anyone or anything so that should tell you how bad this car dealership is. I strongly advise that no one ever buy a car from here for any reason. I have never in my life been talked to the way that these guys talked to me today. I will not get into the very long story that this could be but know that they will lie to your face and say anything to get you to buy a car. I g... view moreave it one star because you have to give something to post this. PLEASE PLEASE PLEASE save yourself the pain and DO NOT BUY FROM THIS CAR DEALERSHIP!!!!!!!!

snell / 9/18/2011

wow where to start! i have never had such a terrible experience buying a car and never seen a business where they bold face lie to you to get your business. We were told my our salesman that he would extend our due date 15 days out because we were not prepared to pay the sales tax on our vehicle the same day it was due. Well when we got our bill the due date had not been moved back and when we called he said there wa... view mores nothing he could do. Also he told us we had to have the extended warranty to have the loan go through and guaranteed us he would remove the warranty in the first thirty days and he didnt, when we called again he said he would take care of it and still didnt causing us to eat $2,000. The deal on the vehicle was good but the service was awful and the promises empty.

bigblock1983 / 8/16/2011

All went as expected until we went to have car licensed at the DMV. The title was not released properly from previous owner and they neglected to give us all the paperwork needed to license it. We were missing a signature on the title and missing a lien release from the bank. When you purchase a car from a dealer, you expect this to go smoothly and expect a dealer to be an expert in these details. Their incompete... view morence caused us many additional hours and additional money. And I wonder if it all was on the up and up (legal in the end). Beware!!!

mj0101 / 4/8/2011

After speaking with a representative on the phone he assured me that they would find a deal for me because I have very little credit to my name. So after driving all the way out to saint Charles I spend a half an hour filling out the app form and the reference sheet. Then after another 20 mins of waiting for the results to come back they told me I would need a co-signer. I`m 19 years old and working 40+ hours a week.... view more I was very upset at this and walked out. But the guy told me he was gonna call me the next morning I don`t even know why. That stupid green light auto credit ad they play on the radio all day long is the biggest croc of lies I`ve ever seen. Don`t waste your time there. Their cars aren`t that good anyway.

bluesfan2713 / 4/7/2011

They will tell you that you have a warranty but you dont they will never honor it. We bought a vehicle from them and within 2 days the check engine light came on and they refused to deal with it. They wouldnt give me my bill of sale after I paid cash for the vehicle. They also said they would get me a spare tire which they did IT WAS THE WRONG SIZE! now they wont give me another one. Stay far far away from this place... view more no matter how good you think the deal is

ryanj13 / 11/31/2009

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