Martin Nissan / Elk Grove Vlg, Illinois

Rating: ★★★

New Car Dealers, Used Car Dealers

Address: 5240 Golf Rd, Elk-Grove-Vlg

Postal code: 60077

Phone: (877) 788-0605

Certified Nissan dealers serving Chicago. Check out why our customers are so loyal by reading our re

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

Maybe good for perfect credit. . .

Full disclosure: we are in a rebuilding period having paid off 90% of our debt and into year 2 of a phenomenal job after an extended period of unemployment. I went to Martin Nissan after seeing a used car that I was interested in. I had just walked away from another deal because I just didn`t think it was good for me. After speaking with the Internet Sales person, I came in person. The first thing that struck m... view moree was that, when asking to speak with ""K"" (the internet sales person), I was told, ""oh, she just answers the phones, you can work with me."" I quickly remembered the finance manager`s name and asked for him. They pulled my credit and the Finance Manager came over to speak with me. He stated that I was ""starting over"" and that: 1. The car that I wanted (sub $8000.00) did not ""book"" right for our situation. and that, 2. In order to get a car from them the Finance Manager would have to pick the car for me (I later realized that meant a new Nissan, go figure). 3. There were a lot of ancillary fees that would have to go onto the price of the car and that the internet price was not the actual price 4. I needed to think with my head and not my heart 5. I needed to start paying my bills on time and to not come back to him in 8 months wondering why my credit was horrible when I didn`t pay my car payment 6. I could go to ""one of those `seconds` dealership,"" and that they ""give me what I wanted"" but I would get a call in three weeks telling me to bring the car back or give them thousands of dollars. 7. Just erasing my credit history with one of those services wouldn`t fix my credit Now, this is where I told him I wanted to clarify something. I told him that I didn`t use a service, but rather contacted all my creditors and worked a payment with them to pay off my debts and clean up my credit. He said it didn`t matter. At this point I decided to tell him that I just didn`t think it was the time or the dealership for me. His eye started to twitch and he was getting visibly upset. I then added that I felt he was speaking to me in a condescending tone. At this point he countered with the following as I stood to leave: 1. ""Google my name, just google my name. Thousands of people think I am amazing and not condescending at all!"" 2. ""You [the writer of this review] are the one being condescending"" 3. ""We are done here, you can leave, sir!"" 4. And then loudly so all customers and salesmen could here, ""Good day, sir"" He also refused to give me my application back, noting that he ""needed it for his records."" Just my two cents.

joshuajack / 3/6/2012

Awesome Service

when i first brought my car for an oil change i didn`t think much of it i thought it was just like any other dealership but they proved me otherwise. first of if you buy a car from them you get a free lifetime oil changes which is great! second of all they are always extremely nice and always explain everything up to the last detail so you could tell that they know their stuff. They offer free coffee and water so if ... view moreyou come early in the morning you have something to keep yourself awake. I will always bring my car to Martin Nissan and i know i won`t ever regret it !

alexx01 / 2/13/2011

Best Customer Service in Town!

I think Martin Nissan is great. I purchased a car from there a year or so ago and have had no issues. I have all the work done on my vehicle there and love that they offer different discounts throughout the year. The staff is always very curtous and speedy about getting work done. And the free oil changes are nice on the pockets. Its great they have late and weekend hours, we all know how busy our days can get. Try M... view moreartin Nissan, you`ll be more then satisifed!

Love2Rate / 2/13/2011