Car-X Tire & Auto / Brooklyn, Illinois

Rating: ★★

42 years in Business

Automobile Parts & Supplies, Brake Repair

Address: 11825 Dorsett Rd, Brooklyn

Postal code: 63043

Phone: (314) 770-2366

Keep Your Car Running Safely.

Has the economy got you down? Ask about Bob Auto Body`s 90 days same as cash policy. We work to enhance the internal and external appearance of your vehicle. You will receive the finest quality repairs available in our Blue Island, IL, location. These repairs are made possible only by our continued dedication to the collision industry. We are working to keep our shop equipped with the technology needed to fix today`s complex vehicles. We keep our technicians up-to-date through ongoing training. We strive to meet standards of top quality paint and repair work, and are dedicated to improving the collision repair industry. We offer: ?ˆ? Free estimates ?ˆ? Body frame repair ?ˆ? Complete auto painting ?ˆ? Mechanical work ?ˆ? 24-hour towing As a member of the business community, we adhere to a Code of Ethics, our pledge to you of honesty, integrity, safety, and craftsmanship. Thanks for choosing Bob`s Auto Body, where we do it all and do it right! If you have any questions, please call us. Our trained professionals are ready and willing to help you in any way they can.

Categories:

Automobile Parts & Supplies, Brake Repair

Payment:

amex, master card, visa, cash, check

Services/Product offered:

Brakes,Oil Change Service,Car Battery Store,Tires,Transmission Repair

Open hours:

No info

Brands:

Michelin,Kumho Tires,BF Goodrich,Goodyear,ACDelco,Cooper,Raybestos,Valvoline,Mobil,Bridgestone

Languages:

English

Reviews:

Caution

Telling u from personal experience. Never ever go to this shop. They are the worst auto mechanics I have ever run into. First, they will lure you to get the car fixed and will offer a cheaper price with a lifetime warranty but when the things go bad then they don`t event recognize their own work and will absolutely deny it (even if u had receipt in your hand). The store manager is the worst and has no manners how to ... view moredeal with people. And if u want to report to Carx headquarters then good luck with that too since I did go that far and made a fool of myself. So, let`s all stop going to this shop and prevent the harrasment.

arvind.garg.587 / 6/22/2012

non cooperative and cannot be trusted

Had a Groupon from Them. Went in for Oil Change, Tire rotation and a set of Wiper blades. Issue 1- Non-Co-operative or adjusting to customer needs. This is not the first time, but they refused to give me wiper blades and insisted on putting them on Car. Then I asked them to Put my old blades in car (as they still had life in them) They misplaced the Hooks that fit those blades on (I suspect intentio... view morenally). Also on my earlier service I had Coupon on my Mobile but he refused to scan it and asked for print out. I said ok I will get it but he refused to release my car back without paying the whole amount. I asked if he will do adjustment later, they refused that too. Refused to provide me drop off to my home 1 mile from their shop. Issue 2 - I suspect of inappropriate business After Oil Change, Tire rotation they told me car and everything was good, I may need brake pads in some time. But after that my car started pulling towards left. I went in again and they informed me that My current front tires were worn out and un-even. That was surprising as they rotated tires and did not notice so ""Evident"" wear and tear. Refused to rotate tire back at no cost and suggested new tires. Very unhelpful manager and I suspect they mess with your car so that you come back, especially if you use coupons or Group ons so be cautiaus

Rakkmo / 12/5/2011

Will never ever recommend this...

Will never ever recommend this shop. Will rather caution you all to be aware of them. If by mistake you land up there, they will convince you to get something changed and that too for the higher cost than competitor. Will give you all sort of benefits like lifetime guarantee and all that but if in case you ever need to go there again they wont even acknowledge you and will not honor your warranty also. My only adv... view moreice is "Be aware".

arvigarg / 10/23/2011

Perfect Perfect Perfect

I was very surprised at how quickly my car was repaired, and thought that the manager Jeremy was a delight to deal with. A+ service all around.

srw63376 / 10/29/2010

Car X does shoddy work!!

Please please please, I implore you to NOT do business with this Car-X (which is in Maryland Heights, despite this saying Hazelwood). I took my VW in for a routine oil change, and they botched it, leaving me on the side of I-44 on my way home Memorial Day weekend around 5:30. After I called the manager, Jeremy, he said he would send a tow truck to bring it in and they would fix it. An hour later the tow truck came an... view mored as we went back to Car-X, i tried to call jeremy only to discover that he had LEFT. So much for "fixing" it! So I was once again stranded and scared to drive my car, which was undrivable anyway. I had to get home to OKC that evening, so I went to the closest rental place at the airport, rented the only car they had left and drove home. Talking to the general manager of all area CarXs AND corporate did nothing. After many email exchanges and phone calls, their snide bookkeeper, Dennis Lorson, refused to compensate me for my expenses after they screwed up my car. He also would not let me talk to the general manager, John Sturgis. I had it towed on Monday to the VW dealership, where it was discovered CarX used the WRONG filter, and they knew it was the wrong filter, and jammed it on there to make it work anyway. Ridiculous, and I will NEVER EVER EVER go to CarX again, and I tell everyone I see about them and their shoddy business practices. Don`t use CarX!

Sundrop110 / 9/27/2009