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Hawaii Import Parts / Wahiawa, Hawaii

Rating: ★★★
Automobile Parts & Supplies, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Automobile Accessories
Address: 918 Ilaniwai St, Wahiawa
Postal code: 96813
Phone: (808) 591-2882

THIS BUSINESS DRAGS...BUT IT WILL PICK UP!

TAKING CARE OF ALL YOUR TOWING AND ROADSIDE NEEDS. OPEN 24/7/365

Reviews:

BEST parts guys in the islands!
If you drive an import or repair them for anyone, put their phone # in your speed dial list. They have a remarkable selection of parts in stock on the premises and can get practically anything you need usually in 3 days or less if it`s not there already. In every way possible, these guys remind me of all the great small locally owned parts places I`ve ever been to- and that`s a lot in 20+ years of fixing cars and l... view moreiving in 6 different states. All of the employees there that I have spoken to have worked on cars at some point and collectively those guys can help you with virtually anything. And their prices are as good as anyone`s too! Disregard any bad reviews you`ve seen here or anywhere else as I`m sure they`re either BS or a lack of understanding on the reviewer`s end.
bob b13 / 2/6/2012

LIERS, CHEATS, POOR SERVICE: VERY DISAPPOINTED
If they recommend a part, especially an electrical part, get it in writing, because even if they were wrong any returns will be denied. Hawaii Import Parts = screw you customer. After buying a relay, I realized it wouldn`t work for my application and went back to return it, unused. Their tech assured me that if I wired it differently it would work. I agreed to try: It didn`t. When I went back to return it a second ti... view moreme, they said that since I had installed it and the metal prongs had marks now it was unsellable and refused to take it back: even though I had already told them it wouldn`t work and had only tried upon THEIR insistence that it would: This goes beyond poor service. It is down right CROOKED. Even chain stores like O`Reily or Napa have better service. I would give 0-stars if I could. HIP, if you even care to fix this, call me @ 808.294.5000
CounterReset / 1/26/2011

Poor service, no accountability, disappointing
If they recommend a part, especially an electrical part, get it in writting, because even if they were wrong any returns will be denied. Hawaii Import Parts = screw you customer. After buying a relay, I realized it wouldn`t work for my application and went back to return it, unused. Their tech assured me that if I wired it differently it would work. I agreed to try: It didn`t. When I went back to return it a second t... view moreime, they said that since I had installed it and the metal prongs had marks now it was unsellable and refused to take it back: even though I had already told them it wouldn`t work andhad only tried upon THEIR insistance that it would. I understand not accepting used parts back, but this is ridiculous. I would give zero stars if I could. HIP, if you even care to fix this, call me @ 808.294.5000
CounterReset / 1/19/2011

Hawaii Import Parts
First experience with these folks-I walk in and tell the guy I need a few things and he walks around the counter with a notepad ready for a list. These guys are busy and the place is small but packed with parts and don`t worry, you will be taken care of one way or the other. Thanks guys.
DiNo / 11/18/2009

Import Parts
I really enjoy going down to those guys because they treat you very nice. Also, when they order a part for me it doesn`t take a long time for it to come.
Doc1u / 5/26/2009

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