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Toyota / Kailua Kona, Hawaii

Rating: ★★
New Car Dealers
Address: 74-5504 Kaiwi St Ste B, Kailua-Kona
Postal code: 96740
Phone: (808) 329-8517

Expert Technicians & Comprehensive Service. Find A Location Near You.

Your Lihue NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Reviews:

DO NOT go to Big Island Toyota!!! 6 weeks and $3961.94 to resurface the heads, replace valves, timing belt, water pump, spark plugs, etc I finally get my Tundra back only to find a fuel leak a week later. Tech and mechanic recommends replacing a cracked fuel pressure regulator estimate at $3-400! I deny the service and take the truck to a friends recommendation who replaces the regulators o-ring for $4!?! 15 mont... view morehs later, I have my tires replaced with a vehicle inspection and the shop recommends replacing the water pump and timing belt! So I take the estimate and BI Toyotas 2011 work order to Billy Watan and he shrugs his shoulder and says "well...you had a year warranty?" Not satisfied with that response the conversation continues until he puts his hand in my face and says "good bye!" Don`t know where this guy was raised but here on the Big Island, that`s disrespectful! I have owned a Corolla, Highlander, Tacoma and now a Tundra all purchased from off island dealerships. I do NOT recommend purchasing or servicing from this dealership especially dealing with Billy Watan and Tyler Russell!
lavea1 / 1/10/2013

bought our new van from them g...
bought our new van from them got a good deal then the salesman crashed it while cleaning for delivery ... they had it repaired and it looked good front fender and mirror was all it was ...oil changes and service have been great ..the accessory plugs r an issue with the van the fuse blows all the time cant seem to fix it idk why ....good place to buy we will go back again for next car
pipermanusa / 2/30/2012

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