Five Star Ford Lincoln / Warner Robins, Georgia

Rating: ★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 900 Russell Pkwy, Warner-Robins

Postal code: 31088

Phone: (478) 922-9131

Welcome to Five Star Ford Lincoln of Warner Robins, GA. Family-owned, driving Georgia home for over 35 years!

Five Star is proud to offer an impressive selection of new, used and certified pre-owned vehicles. Whether you are looking for a new Ford, Lincoln, or a used vehicle, Five Star strives to deliver THE positive customer experience, in both sales, as well as service after the sale!

Categories:

New Car Dealers, Auto Oil & Lube, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service

Payment:

amex, check, discover, master card, visa

Services/Product offered:

?ˆ? New Lincoln Vehicles
?ˆ? Lincoln MKS
?ˆ? Lincoln MKX
?ˆ? Pre-Owned Lincoln Vehicles
?ˆ? Instant Trade-In Offer
?ˆ? Financing Available
?ˆ? Apply for Financing On-Line
?ˆ? Service Department
?ˆ? Schedule Service Appointment On-Line
?ˆ? Parts & Accessories Department
?ˆ? Quick Lane
?ˆ? Collision Center

Open hours:

Mon - Sat 9:00 am - 8:00 pmSun Closed

Brands:

?ˆ? Lincoln
?ˆ? Ford

Reviews:

Poor Service

Everything may seem to be great on the outside, but there are serious problems with the customer service. After spending $4200 on my 2002 Windstar, per the recommendation of the employees at Five Star, my van is having problems that it never had before!! In particular, it makes a horrible noise, that the Service Manager can`t seem to ""hear""...although other Ford Dealerships can hear it just fine, along with several... view more of his employees! He did ""TRY"" to fix the problem, by replacing car parts. But everything he did was WRONG...and after 4200$$, the problem is still there. and now, after replacing 3 wrong parts, he wants us to pay to find the problem...that wasn`t there prior. Its VERY frustrating! He doesn`t return phone calls, and just tells us that we should expect problems out of it...although that wasn`t the argument prior to 4200$. NOT A REPUTABLE COMPANY!! Doesn`t stand behind their work! Stay away! Service manager is great while taking your money, but if there are problems afterward....well....I haven`t had any problems out of my van, it`s in great shape, and we felt that a motor was the solution..but we could`ve taken the money and put it down on a new vehicle. Now, we are out our savings, and this company has left us with more problems than we started with. Very frustrating...

BKBonaire / 7/18/2011