Tommy`s New & Used Auto Parts / Tucker, Georgia

Rating: ★

Automobile Parts & Supplies, Auto Body Parts

Address: Tucker

Phone: (770) 482-0200

Tommy`s New & Used Auto parts has been in business since 1995 serving Dekalb County, GA and surround

Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels, Alloy Wheel, Repair Headlight Polishing Used, Late Model Hubcaps For Sale.

Reviews:

Bad Business

I have been a customer of this business for atleast a year or two. Having car work from major services to simple things done to my car. March 2011 came in to have tune up done on car and have a noise checked out that I`ve keep hearing. I arrived at the office at 9:15 a.m. for tune up, service wasn`t completed until afetr 1:00 p.m. Asked mechanic if the source of the rattling that I complained about had been found, an... view mored he stated that he did, something was aloose that he tighten. That following Sunday, I heard the same news again. Took my daughter there a week later to purchase her first good use car. She bought it that Friday and by that Sunday it had cut off on her 3 times. That saturday, Mr. Larry had a customer to bring a battery out to her where the car cut off on her in covington since he was going that way. That didn`t solve the problem. Brought the car back the following Monday,when my daughter was explaining the situstion to Mr. Larry, he informed her " that`s life" no I`m sorry let me make it right, but THAT`S LIFE. To make a long story short, THE CAR WAS A LEMON!!!! She returned to pick up the car 3/27/11 AFTER the car was suppose to be fixed. Now the car is pouring oil. What a horrile experience for a first time car buyer, especially from MY CHURCH MEMBER!!!!!!!!! BEWARE OF THIS COMPANY, THERE BUSINESS ETHICS ARE HORRIBLE!!!!!!!!

mlwbrownstone / 3/30/2011

customer service

Recently went there looking a a used car to buy. The owner Tommy was not very personable but was a good business man and was about to give me a good deal. Was wise enough to take to my mechanic to check out the car and found out that it was leaking oil from one of the heads on the car!! When I went back and told his mechanic Larry about the problem he got very ugly with me and told me that he fixes the cars himself a... view morend that there was nothing wrong with the car and if it was then they would not fix it. His exact words were: "I know I can sell this car to someone else as is. We`re not gonna put any more money into this car!" So, basically he wanted me to buy the car with all of the problems. He also told me to take it back to my mechanic and let him fix it!! So, no I dont recommend their service to anyone and I would never go back there!! When you come up to their shop, keep going and find another shop!!

adawson08 / 11/25/2008