Texaco Express Lube / Tucker, Georgia

Rating: ★

Auto Repair & Service, Auto Oil & Lube, Gas Stations

Address: 5528 Chamblee Dunwoody Rd, Tucker

Postal code: 30338

Phone: (770) 396-9050

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Reviews:

untrustworthy, liars, rip-off

I went in for an oil change in June. They recommended that I replace my serpentine drive belt. Knowing that it was a little early to do so, the owner double checked it - showing me where it was worn and then I went ahead. I took my car into the dealer yesterday and they showed me that the belt had not been replaced...not sure if the owner was in on this bait and switch...but DO NOT GO HERE...they are untrustworthy! G... view moreo across the street to Jiffy Lube or anywhere else to get a quick oil change.

deaconrob13 / 12/18/2010

Angry Customer...Ladies Beware

Stay away from Texaco Express Lube Centers. I had a horrible experience at Store #1019 in Dunwoody, Ga. On Thursdays this particular location offers a Ladies Special on Oil Changes for 19.99. I took my car to this location to get my oil changed. While I was waiting on them to finish the Oil Change the technician came to get me. He advised me that my power steering fluid was low and that my Antifreeze was low and... view more he was going to top them off. Since most oil change places top off your fluids for free, I felt this was ofcourse no different. Well was I wrong. Once I received my bill it was $174.11. I was charged for a Radiator Service (Antifreeze) for 69.99 as well as a Power Steering Flush for 69.99. Ofcourse I notified the manager on duty that this is not what I authorized. Not only did I not verbally authorize this but I signed nothing stating that I wanted these two services. At that point she proceeded to tell me that when I verbally told the technician to add the fluids that authorized him to do a Radiator Service along with a Power Steering Flush. If these are the standard operating procedures for Texaco Express Lube Centers, I would advise everyone to beware.

nstoud1913 / 5/2/2009