Goodyear Bob McDonald Inc / Powder Springs, Georgia

Rating: ★★★

2 years in Business

Auto Repair & Service, Tire Dealers, Wheels

Address: 990 E Piedmont Rd, Powder-Springs

Postal code: 30062

Phone: (770) 509-0975

we set the trend for auto detailing

the best

Categories:

Tire Dealers, Auto Repair & Service, Wheels

Payment:

master card, visa

Open hours:

Mon - Fri, 7pm - 6pm. Sat, 7:30am - 5pm. Sun, closed

Brands:

Goodyear

Reviews:

Let me preface this review by stating that I`ve been using this shop for 5 or 6 years. I have one of their little "VIP member" cards. I took my car in for diagnostics Monday morning. Tuesday morning I spoke with the mechanic over the phone and learned that the drivers side wheel bearing and hub needed replacement - they said that it was a 2 and a half hour job, labor-wise. The part was to be there around... view more 1pm and they`d be finished by 4-5pm. I had Monday and Tuesday off of work, but had to return Wednesday morning. So imagine my dismay when I showed up at 5 to pick up my car and they had not even started work on it! They didn`t have a good excuse as to why - "there were several cars in front of yours." Bull crap. Mine had already been there for two days at this point. There was a complete communication breakdown between the mechanics and the shopkeep up front. If they had at least called me earlier in the afternoon to let me know there had been a setback of some sort I would have not been as livid as I was. I had a meeting at 6:30 that evening that I had to cancel and I had to call out of work for a third day in a row. Needless to say, I will be searching for a new shop to do necessary work on all of my future vehicles.

anonymousmarietta / 5/8/2013

Worst service experience ever....

Worst service experience ever. Comments by customers that have been sold un-needed services are all true. Service starts with a minor repair and when you get the vehicle back you have a whopper of a bill. DON&amp;quot;T GO HERE FOR ANY SERVICE REGARDLESS WITH WHAT MANAGEMENT MAY POST AS A REPLY TO THIS WARNING!!!!! THE MANAGEMENT AT THIS GOODYEAR STORE WILL SAY ANYTHING THAT MAKES THEM LOOK GOOD. STAY AW... view moreAY!!!! ANY ADJUSTMENT ON THIS BILL WAS ONLY DONE TO GET US OUT OF THE FRONT OFFICE SO AS NOT TO SCARE OTHER PEOPLE AWAY. READ ALL THE GOOGLE AND YAHOO REVIEWS.

neverreturn / 3/3/2012

Great group of guys

I think these guys do a great job. The are professional, dependable, timely and really what to help people with their automotive needs. Go and talk to them about your car today!

Hand Company / 4/15/2011

For The Owner

Let us earn your business!! Come to Bob McDonald Goodyear for all of your automotive service &amp; repair needs. We provide care for your car, from oil changes to tires; our ASE and Goodyear certified mechanics can get the job done!

bobmcdonald / 4/2/2011

Wow!!! nice guys Great auto svc experiance

I`m new to the area & needed some svc work done on my truck. When I got there they were busy & the waiting area was full. I needed an alignment and some tune up work. All which was done percfectly. They saved me a bunch of $$$. The delealer would have been twice as much I suspect. The guys there were very nice & helpful. I noticed they were on a first name basis with some of their customers; which told me they have ... view morea high amount of repeat business. I know they`ll have mine.

Godawgssicem / 1/15/2011

Bad Attitudes and even worse workmanship

I recently moved into the area and I have generally had great experiences with Goodyear stores. This was my first and my last time ever going to this store. I was rudely greeted upon entering the store. I left my car overnight and i was called late morning with the diagnosis. I approved the work and then i was called back later when the work was completed. Only they couldn`t get a part in time and i had to bring it b... view moreack in. Then when i got to the store the guy at the front desk had no idea what had been done to the car. the person that had done the work wasn`t there and i had to wait for him to return. They still had a bad attitude and have lost my business forever.

dbodycomb / 1/4/2007